Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Best plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to buy new headphones within a year of purchase because mine had a short that the manufacturer wouldn't cover. Was so upset, but with this 2 year plan I have no worries! Hopefully I don't have to use it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to use this plan a lot for my head phones being wear tear by 2 years is over your product is probably broke n can be replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say people try their best to help me. Each time I go They make sure I get what I need before leaving the store.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Velky. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Protect all the things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get coverage on all the things that I wouldn't want anything happening to. Always been taken care of when I've had to bring in something that broke out had defect.
I would recommend this to a friendRated 5 out of 5 stars
Great insurance program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This program is a great deal for the customer, you don't have to worry about anything happen to your device if something happened you just bring it and Best Buy will replace it for you, they are very kind.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy’s warranty because it’s the best in town if you’ve had your product for a short period time if it breaks then you can replace it for a new one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommended!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're buying a tech that cost over $100 you should get a warranty because if it breaks down you can have it replaced other than paying a lot for another again!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Is a must have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything over $100 is a must to add to your product. You can exchange or return your product hassle free. Thank you Best Buy for the amazing customer service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this to replace a pair of headphones that had a manufacture defect which weaken the frame that held the headphones together. It was a quick and easy process to replace the headphones and I was on my way.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
always comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just get it its worth it if something happens or it stops working or your kids get a hold of it it can be replaced or even upgraded all you pay is the defference and for the protection again love it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased geek squad warranty for phone Samsung fold2. My phone is still new but I have rest of mind that if anything happens to it, I am covered.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Earphones are good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to exchange the earphones for my son, and had no problems. The warranty is really great for unexpected accidents. The staff was amazing and very helpful! I love shopping at Best Buy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great program! I shop with confidence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This holds manufacturers responsible for defective equipment. If I return it, Best Buy also asks for credit and the producer suffers! I will always shop at this place because of the warrantee they offer!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the things you always want to buy for extra protection for any Kitchen items you buy. Geek squad is extremely reliable and easy way to work with.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Is true you get a new item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My earphones broke lucky of me i have geek squad 2 year and was able to ge a new pair one!... beware you will have to get a new one after you use the warranty!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Why you go to Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


