Customer Ratings & Reviews

Very friendly, and very helpful even if you don't have the services. Thank you

The geek squad has great customer service and I highly recommend them.

I am greatful that I always chose geeksquad and their service is simply awesome.. I happen to go to geeksquad several times and they are very friendly and identifies the issues very well.. Solutions are provided in no time too...

easy to redeem and always worth it, I never buy an item without it unless they dont offer it

Headphones give out, it's one of those sad facts of life but with this protection I don't have to worry about that anymore. It's also connected to my Best Buy card so I don't even have to remember where I put the paperwork!

We decided to purchase the 2 yr Geek Squad Product Replacement plain because you just never know if or when something could happen to your purchase. And it's such a small amount to pay for the feeling of protection.

I always purchase Geek Squad protection, sometimes even extended packages. Knowing that some Bluetooth headsets are susceptible to sweat/water damage, I was definitely looking to include additional protection for mine.

My phone screen broke after I dropped it with cover on bought at the same time I bought the phone. The phone was replaced.

This program gives you the assurance that if your product fails give you the opportunity to choose what you reempolacen new or choose another that you always want and wherever the same price or pay only the difference.

It's good to have this plan, because it's inexpensive and almost certainly going to be necessary in the case of earbuds. You can always count on your earbuds short circuiting eventually, so this plan does the job.

Geek Squad warranty is a good program -- I've gotten it on multiple TVs and a couple Bluetooth speakers -- never a problem exchanging -- store always either exchanges straight across, or gives me store credit

This is by far the most convenient as easiest warranty to invest in for technology accessories because I've had several LG tone infinims fail on me. This allows me to walk into store and exchange real easily.

The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

When spending the money to buy nice equipment it is always a great idea to also get extended service and the geek squad has shown over and over again that they know how to provide that service

It's cool that you can just pay a little more money for a 2yr warranty for something like a pair of headphones. You can bring it back if they break within 2yrs or if you just want to upgrade.

They got you covered. My wearable device kept messing up, they kept replacing it. Thanks for taking care of this.

I purchased this set of headphones for my son and his school needs. He is very young and they fit him well with room to grow and are also quite durable. The sound quality is excellent!

You never know when accidents or incidents/issues can occur . Great to have your back covered .

I'm glad I purchased the protection plan my brother broke his insigna headphones after about a week or two and we just went to the store and he got a new pair. It was easy, no hassle.

I always purchase warranties. I seem to be one of those lucky persons who get the item made on Friday afternoon. The warranty is well worth the money. Easy returns and replacement.