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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 8,391 reviews
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad warranty is the best. Your able to get a replacement at any location. This comes in handy when your on vacation. Thumbs up I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps to ease worry of damage to a device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plans - it is essential when wanting to not worry about your device breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my laptop for over two years now and recently had an issue with my virus protection. The Geek Squad techs were very helpful in resolving the problem. I was back using my laptop in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing! Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service plan available at Best buy! I highly recommend getting the service plan for any device that you buy that you fear you might break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Device protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to get the protection plan on devices so anything happens with it it breaks if you need to return it after using it for a couple months they skied Squad protection plan always protects your device on returning and the device is being defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad support and product replacement on several of my purchases. The service reliable and prompt. It is a great investment, especially on computers or computer related products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a pair of $10 head phones but when they broke a year later i got another pair. I didn't opt to get the back up a second time , but am happy with the coverage and ease of exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely want to purchase warranty on any products you buy, if you need to replace item under warranty. No hassle, no questions, they just replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely necessary for the type of product I bought. I went to the store because my Bluetooth head set broke and just like they promise there was no questions they just gave me a brand-new head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my wireless ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best to get a warranty on any and everything big or small that has been built, cause you never know when it comes in handy. Trust me it's worth it. Thank u GEEK SQUAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a laptop for college I also got this warranty and now I have peace of mind that I am covered and I can study my college courses and not worry about a break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection for all my electronics if it is offered. Saves me a bunch of headache of dealing with the manufacturers. Best Buy services are good and generally customer centric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the geek squad protection, especially when it's a product you will be using daily like headphones. Worth it when life gets in the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad feature is definitely worth the extra money..I haven't had to use it yet ..But I know best buy heel squad will have my back of i have any issues with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Around Town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one honors their service plans like Best Buy. There is no hassle, they fix what they are supposed to, they replace what they promised to replace no questions asked. Can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend is on her 3rd or 4th set of headphones they last six to 18 months before having to be replaced either the left or right side will stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always request a protection plan on any products I buy through best buy because the standby the plans as it shows in package unlike some companies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

    I would recommend this to a friend