Customer Ratings & Reviews

This helps for piece of mind when making a good investment. Hoping to not have to use it, but it seems to offer good coverage.

The service I received was great enjoyed interacting the tech cause they always explain clearly and if i have questions they are ready to explain..

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I always purchase a warranty because you just never no. At times they may be pricey but they are definitely a peace of mind. The agents are great!!

I trust the Geek Squad to take care of issues quickly and with no hassles. If I need to replace my product, they will do it with no headaches.

Those few extra dollars at the register really comes in handy. Almost anything goes wrong with the product, all you have to do is bring it to the store and get a brand new replacement and no cost.

I purchased this Geek Squad Replacement program for Bose headphones. I think it is better to be safe than sorry. If anything goes wrong in the next two years, Best Buy will replace the headphones.

great because accidents always happen just remember to tell them you have a plan you go in to get them replaced or fixed.

Love the fact they offer you this service when first purchasing because you never know what can happen. And this service is needed.

Highly recommend this warranty. We use it on our earbuds we purchase. It comes in handy when we lose hearing or they quit working for some reason.

I hate breaking stuff, so if my gadgets break I want them covered no questions asked. I don’t know about you, but I ain’t got the money to be cashing out for every time something breaks.

Great service dept. Friendly customer service dept personnel. Great warranty on products and willingness to help a person with the right products and warranty. Thank you for all you do.

Geek squad is so amazing. Not only do they fix the items and guarantee it, but if the problem persists, you can always have a work around. It’s the best protection for anything ever.

I had a problem with my bluetooth headphones lg after a year with the connectivity. I loved how easy it was to use the warrenty with out any problems.

I always purchase the extended warranty plans from BEST BUY on my electronics & expensive purchases. They always back their products well...

Anytime that I purchase electronics I always purchase the Protection Plan as well because anything could happen and they are usually reasonable.

The Geek Squad Warranty is so worth the purchase every time. It gives peace of mind and they have always handled any problem quickly and efficiently or replaced the product. I highly recommend!

I normally do not buy the 2-Year Geek Squad Product Replacement for items under $100. I am glad I have bought it though for my more expensive purchases, as I have used it a few times.

I purchase many things from Best Buy and have found that most times I need the assistance of an expert after the fact plus the assurance of a replacement - small price to pay for peace of mind