Customer Ratings & Reviews

Never have issues when i return an item to best buy. Always a must purchase when i make an expensive purchase

Purchased it with the Garmin Vivofit 2 for my girlfriend at Christmas. Price was inexpensive for 2 yrs of coverage in case she ever needs it for her Vivofit. Hopefully she will never need it.

Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain!

I have had to use the product replacement plan a few times and it has always been a smooth experience. Recommend getting the extra protection.

With electronics, you never know. Thankfully, it's inexpensive enough to be plausible and returns and exchanges are hassle-free. AND, you even get the price of the warranty back!

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

In a world where mistakes happen and item go bad, it's great to have that added security. This product adds just that. Thanks Bestbuy!

Everybody should sign up go see the geek squad because they are amazing at their job and they are and have replacements

I haven't used the 2Yr Geek Squad Product replacement because I have not lost everything, but if it comes to that I sure would use it

Very good policy. Workers are always helpful. My product is still working fine but it’s good to know that it’s insured

I would not be without this service. It is well worth the money. Products like head phones have not lasted more than 1 year within the two year product replacement window.

Best replacement plan in retail. I always buy the 2 year replacement because of the no hassle policy. Just bring back the broken or defective item and they issue a Best Buy gift card.

Geek Squad protection is a great warranty. Never had any trouble returning a faulty product to the store for a full replacement. I always get this on anything over $200 or so

Geek Squad plan is always great - can return if problems, and Best Buy gives you a gift card for the original purchase amount - I almost always get the plan on electronics

You never know when accidents or incidents/issues can occur . Great to have your back covered .

I rebought this for my headphones since it has come in handy in the past. So far the second set of headphones are doing just fine!

I bought these because reviews said they're comfortable. My first time wearing them I didn't feel well on the plane so the pressure of the flight ascending in the air and the pressing of the headphones on my ear area was a bit uncomfortable. But the ride back I was healthy and they felt just fine. I'm excited to try them for my longer travels to Europe.

My Fitbit Charge broke, I went to Geek Squad, they didnt ask any questions and was most helpful on getting me a new fit bit charge. I wish all returns and exchanges were this good at other stores.

i been using geek squad for very long time and they always fix my products for me at my local store i always go. only thing is pricey