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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 8,391 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy a replacement plan??? Mainly because if your device isn't working properly... it's an in store exchange for a a new one device... I mean who else does that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are buying cheap or expensive electronics this is great protection, recently had to use i was so glad i bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our family functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves anything Bose from head phones to speakers. The sounds is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase and easy to submit a claim. Good plan that covers all incidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Protection on all of my Best Buy Equipment. Geek squad always provide Quality Protection & Great Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect security on your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to offer to customers it really is a deal breaker when deciding on which retail store to choose from best buy all day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET GEEK SQUAD, YOU WILL THANK YOURSELF IF YOU EVER NEED IT. QUICK AND SIMPLE REPLACMENT PROGRAM. I GET IT EVERYTIME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is the best out there! They are knowledgeable and make sure the customer leaves with the best solutions for the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that I have all my unit cover for at least two years for protection no questions asked it’s good to buy in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service from geek squad I had a issue with my BT Speaker and no questions asked I got a new replacement same day !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service. quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid over a 1000 dollars for my galaxy s10 plus new. This is a no brainer for such an expensive purchase. They replaced it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this if you're going to get products such as earphones and anything long lasting to have the benefits of anything that could occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for earphones only if it is GSPR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to take this protection for my earphones as I get a chance to replace the earphones if they are having any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, best buy takes care of you if you had purchased with the replacement plan and something happened to your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and very understanding. They took time to explain all the changes and the cost. Also the exchange was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad on all major purchases! Its a must have and have always been happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on all products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing protection on all devices. It gives peace of mind in case something should go wrong with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem or complaint about the replacement plan. It is honestly the best I have ever encountered.

    I would recommend this to a friend