Customer Ratings & Reviews

Dropped my earbud in the sink at a local cafe. Went down the street to my local Best Buy and had them replaced on the spot,

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

I buy Geek Squad Protection on all headphones. As soon as the batter starts going out or I have issues, they replace them for me in-store. I save a lot of money by getting these plans.

I always purchase the extended warranty and Best Buy is the best regarding their warranty plan truly it is Best Buy is my go to regarding anything electronic

My headphone is broken, I just brought it to BestBuy and exchanged for the new headphone right away. The 2 years Geek Squad Product Replacement is worth the money. Thanks

IF YOU BUY EXPENSIVE ELECTRONICS, THEY ITS BEST TO PROTECT YOURSELF WITH ADDITIONAL WARRANTY REPLACEMENT. SIMPLE EXCHANGE

Purchased 2 yr warranty on jam headphones...turn out needed to use warranty due to defect....best buy replaced w no hassle

I recommend to get the warranty for your items incase they happen to get broken. Best buy will replace the item.

Always a good idea to buy the replacement plan as we have used the product replacement feature on various products. It is worth the expense to buy these plans

I have super bad luck with headphones, cant keep a pair for longer than maybe a month. This is a great idea! I can now replace them as needed when they break!

I purchased this plan just in case something happens to the speaker. 2 year replacement option that I have no doubt Best Buy will honor

I am always satisfied with geek squad whenever I have computer or appliance issues they take care of me..no complaints

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

Warranty is a no hassle, brainer program in my opinion. Never had any problems using geek squad, and I 'd used the for over a 10 years.

Still learning all the features but I love them they work great no matter what activity you're doing exercises running walking treadmill Zuma no interruption in service music or calls

I really enjoyed my jawbone while it lasted. It was a sleek design and easy to control. The battery lasted a whole week. The only downside was that it died and I could not replace it.

Had issues with headphones that I had to return twice. No issues at all exchanging the first pair and receiving credit for the value the second time. Great customer service

I always buy warranties and never use them. But last year I had serious laptop problems and everything was covered under my warranty saved me $500. Worth the purchase