Customer Ratings & Reviews

We always buy the product replacement for my daughter's ear phones. It is well worth the price and it is no hassle replacement.

love being able to return a product with geek squad protection. if it can't be fixed automatically get a new product

this service is actually great for anyone who is accident prone, they cover just about everything and honor it

The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable

Geek squad is very good when it comes to servicing ur devices for assistance

I love this warranty...had issues with the speaker I bought, this warranty makes replacing it hassle-free. Buying and tracking my warranty could use some work, though!

I did purchase the protection plan and after a year I did broker my headphone and I did exchange my headphone for free because I had the extra protection plan.

Best Buy Geek Squad provides professional service by knowledgeable technicians. Always explain things in terms I understand. Prompt and accurate service.

Easily just arrive to Best Buy and have it replaced for another. Or if the item is not in stock I was given store credit easy.

Very easy to sign up, and easy to submit a claim. Price is worth it for small audio items, that can get damaged or lost.

this replacement protection is such a lifesaver. If it wasn't for this 2 year protection I would have spent 100x the money compared to the plan ! greatest thing ever

This protection plan is for a waterproof Bluetooth speaker, a gift for a participant in outdoor sports. Just in case! I feel confident this gift is protected.

If I spend a pretty penny on fragile electronic equipment, you bet I’m including Geek Squad. Inexpensive for such great service! Love, love, love Geek Squad!

I go thru headphones like crazy I really am careful with them and would like them to last a while, 3 months, 6 months or one year; I guess 1 year for ear buds is pushing it. But anyway I purchased the $4.99 replacement insurance for 2 years, so for $2.50 a year if anything happens to the earbuds, I can get a replacement!, yay!

I found out that by sharing how much I enjoy all of the products I purchase from Best Buy I will be rewarded with Bonus Points and you can't get any better that that!

I SM. VERY HAPPY WITH MY GUARANTEE I am HOPING THIS IS GUARANTEE COVERAGE FOR ANY THAT HAPPENS TO MY

It was comforting to have and I never had to use it. By the time I needed repair, the time had long expired.

Bought the Protection plan for my Bose Speaker. It came in handy when the Speaker wouldn't charge prooerly.

I typically purchase warranty for most big priced items because best buy has been fantastic about returns, exchanges, etc.

I everytime I buy any electronics device from Bestbuy I always buy the protection plan from them. Because Greek squash customer service is number 1.