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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty policy. I've had issues with the product, but best buy is always fast and easy with replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad for many things and with this one I had to replace a device that was irreparable. They made it quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my headphone and after they broke they replaced not question ask. Every time you need to get a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original pair of jaybird x3's broke, so I came into the store to make a warranty claim and less then 5 minutes later I got a new pair at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection! It is worth the peace of mind, so long as the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you are at best bfor a higher price item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved my money since i bought jlab 49.99 wireless earbuds it lasted me one month to later replaced to galaxy buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got these great Ear bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bugs Best ones I have ever tried looking forward to using them much often..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my material and also went over everything I purchased to make sure I knew how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right before the two years were up, my headphones decided to kick the bucket. Sis protection plan got me into some new ones and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must For High $$ Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my warranty several times for faulty headsets. They have replaced every defective product without hassle. If it costs more than $100, GET IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headsets stopped working on me and brought them in to have them checked out, because I had protection, they were replaced with a new pair. Great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase anything from Best buy with a protection plan. I have used them in the past without any issues or problems with a claim or replacing an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty. I never buy warranties but I tried this one out and it worked great when the headphones broke and they replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had a problem but my friends speaker never broke and i bought the speaker from them years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Replacement came in handy when my headphones stopped working. It covered enough to pay for another headphone without any money out of my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Fitbit was ripping on the outside and wasn't holding charge I walked in told the geek what was happening, they replaced it and renewed my warranty. Very easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of my for my BOSE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BOSE QC352 is an over the top out of this world headphones. The warranty will give me peace of mind during my daily wear of these wonderful headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't remember buying this but always good to have piece of mind. Have never used any geek squad at best buy to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these after issues with other brands. He loves them and the fact that they are wireless. Because they are wireless, they do need to be charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the two year replacement and it was great To have when my headphones broke because of an accident my son had. Recommend you buy this replacement plan.

    I would recommend this to a friend