Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 8,391 reviews
  • Rated 5 out of 5 stars

    I love the Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet but it's nice to know I have this coverage in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaces my headphones all the time!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. This was the only way that I could get replacements for my son when he kept breaking his headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong getting the protection!!!! Just walk in store tell them what’s wrong and they tell you to go get another! NO QUESTIONS ASKED. It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They knew what they were doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set ip a sound bar for that i had no clue of setting up and they even mounted it on the wall for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure I get protection on any electronics I purchase from best buy. They never disappoint when I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the speaker going on for years I really love this speaker I use it all the time and it small and loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy geek squad warranty eliminates the hassle of dealing with sometimes difficult mfr warranties especially if your product fails while out of town. A must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has really been useful. If the product breaks, the contract allows me to replace it with the same item. If I forget my receipt, I can either pull it up on the App. Or the Cashier can look it up with my I.d. The process doesn’t take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great balanced headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balanced headphones with full size drivers. They deliver a full defined sound. The cups are "on the ear" but they feel like they are more of a big over sized on the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues after about a year and a half with bose wireless headphones. Was able to turn them in for a replacement. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is The BEST!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad, I don't know how people who have computers and some TVs can go without them. They are the BEST, Way to Go Best Buy for having them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always goood

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have someone to go to face to face! Hate calling people over the phone in 3rd world countries to fix ur problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for this option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve ended up using this a few times, and it’s always made a product swap very quick and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase expensive electronics without a protection plan through Best Buy, they have great customer service and you leave with a brand new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE!! If you spend the money on getting Bose then give yourself the peace of mind to get this replacement program....it pays for itself over and over!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case I needed it, and it was totally worth it. Had to return my ear pods and got new ones back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Logitec TV Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a logitec TV remote, 700 series, so I'll let you know how it works out down the road. I hope to have no need to use the coverage. So far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by the Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2yrs coverage on my earbuds. Shorts in cords, jack... anything. I just bring them back, tells them what is wrong and i walk out with a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service from the Geek squad. They always know what to do to get things up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to add to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome price is always given , although it seems like a lot it's not as much in the long run because it's really good if your item does become damaged

    I would recommend this to a friend