Customer Ratings & Reviews

The Geek Squad Agents were very kind & friendly & helped us with all of our issues.

Always a fan of geek squad protection plans I always get them on my portable devices

I don’t agree with the protection plan on some things but on others I wouldn’t ever let is pass by. These are one of those items I had to have it on.

I always buy a warranty with expensive devices because I always someone break them. I've sent a few.laptops in and they were fixed with no issue.

This product gives me a great piece of mind and knowing that I won't have to worry about having the item replaced or repaired should something happen to it

Great protection plan. If I have any problems, I can have geek squad walk me through steps to fix my headphones, if needed.

Told geeg squad the problem. They took back my old ones after 2 years because of bad switch. Picked up an updated new pair and redid a new warranty.

Secure your major purchase with a protection plan. It's the way to go. The team us capable and great to work with.

I have not used the coverage services but I did appreciate the signup process. It was a smooth and quick process to add the coverage. Best Buy never disappoints.

Love the accidental warranty. If you got little kids or pets accidents always happens and this gives me a relief.

the geek squad helped set up my television when I ran into some issues.. up and running in 5 minutes

I brought another plan to cover a new purchase because the previous plan I brought for another product turned out to replace the product when it stopped working.

Great product to buy when purchasing anything that may break. It’s like buying peace of mind knowing that your product is protected. Highly recommend!!

Geek squad protection is always good to have if unfortunate things happen they will take care of your products

Amazing coverage a must have protects its products for 2 years and no questions asked if u bring it back for any reason

You can't go wrong with the Geek Squad. The service is excellent and worth it.

I always purchase a geek squad replacement plan. It is definitely worth the extra money to have the reassurance that if something goes wrong, they will replace it.

Warranty is an option, but I recommend it. Earphones defect in one ear and best buy replaced with no questions asked. Process is simple. In and out of store in no time.

I get the best buy warranty for everything I buy. They make it so easy.... if something breaks....you just go pick out a new one. Well worth the $$$$!

Making purchasing items easier knowing it will be taken cafe of for whatever amount of time you purchased the coverage for.