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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 8,391 reviews
  • Rated 5 out of 5 stars

    They didn’t install our appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house was being remodeled so we weren’t ready to have them installed, but they did set them where we asked them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service and protection. I will definitely get it again for the electronic devices that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best people to deal with when you have a issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan in the business per protection plans out there. I always get protection for my daily use products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you ask me has saved me a few times from having to pay for something else or to have it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace several pair of headphones because of shortages. I didn’t have any problems getting them replaced. Customer service was superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't go for warranty sales on anything under $100, but for 2 years if anything happens they will replace it. Totally worth the lack of worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job during the install. They made recommendations for additional products that didn’t hurt my budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer servce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue at all with them. Always a timely replacement if not on the spot. Or a quick simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS ALWAYS ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty, unless it's something you won't get mind buying again. I can't say enough good things about Best Buy's warranties and follow-up customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad agents mounted my T.V on the wall and made sure all devices were connected. I will be using them again for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is must have protection. I had to make a claim that a tablet was slow and since I had protection I was covered this saved me about $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the product repair and/or replacement plans for every purchase I make over $100. I'm never disappointed by the service I get from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service was great!! Once they found the problem they contacted me and went over my options. My laptop was back too new the next day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have issues with my technology, geek squad is right there with me to resolve my issues. Very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They are patient, good PR, and don't get upset if they have to repeat. I wouldn't buy any product, without Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great idea to purchase this protection and Best Buy is great with having to return items under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found that always doing the protection plan will save you a lot of headache down the road if you have any issues great service thanks that's best buy geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose earbuds died and the warranty got me a new pair for free! Opted to add the warranty to the replacement pair as well

    I would recommend this to a friend