Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
They didn’t install our appliances.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our house was being remodeled so we weren’t ready to have them installed, but they did set them where we asked them to.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice service and protection. I will definitely get it again for the electronic devices that I purchase.
I would recommend this to a friendRated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best people to deal with when you have a issue.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!
I would recommend this to a friendRated 5 out of 5 stars
Daily protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best plan in the business per protection plans out there. I always get protection for my daily use products.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money if you ask me has saved me a few times from having to pay for something else or to have it fixed
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love the warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace several pair of headphones because of shortages. I didn’t have any problems getting them replaced. Customer service was superb.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
If you can, get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't go for warranty sales on anything under $100, but for 2 years if anything happens they will replace it. Totally worth the lack of worry.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job during the install. They made recommendations for additional products that didn’t hurt my budget.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great customer servce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had an issue at all with them. Always a timely replacement if not on the spot. Or a quick simple fix.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
ALWAYS ALWAYS ALWAYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the warranty, unless it's something you won't get mind buying again. I can't say enough good things about Best Buy's warranties and follow-up customer service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad agents mounted my T.V on the wall and made sure all devices were connected. I will be using them again for
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is must have protection. I had to make a claim that a tablet was slow and since I had protection I was covered this saved me about $300
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the product repair and/or replacement plans for every purchase I make over $100. I'm never disappointed by the service I get from the Geek Squad.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Computer Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Their service was great!! Once they found the problem they contacted me and went over my options. My laptop was back too new the next day!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I have issues with my technology, geek squad is right there with me to resolve my issues. Very much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best! They are patient, good PR, and don't get upset if they have to repeat. I wouldn't buy any product, without Geek Squad protection.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always a great idea to purchase this protection and Best Buy is great with having to return items under it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
well worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have found that always doing the protection plan will save you a lot of headache down the road if you have any issues great service thanks that's best buy geek squad!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth every cent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Bose earbuds died and the warranty got me a new pair for free! Opted to add the warranty to the replacement pair as well
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


