Customer Ratings & Reviews

The sound is amazing plus it's truly wireless no wires that get in the way au oy your workout and it never falls off our ear! Good job Bose!!!

These guys do an amazing job on knowing when replacingis necessary-- were very professional and respectful

I love to purchase the 2 year product replacement. They always return or exchange my products without a hassle.

Definitely worth the money, have something wrong with it take it back they replace it with another one

It is very nice to know that I have the ability to exchange, return, or replace my item if I'm either disatisfied, or if there is a problem with my item.

I had a problem with my wireless headphone so I took them back to the store and they replace them with no problems. Outstanding customer service!

I always love buying protection from geek squad they definitely make me feel better especially when i have to return an item or get it fixed.

Great comfort in knowing that your products will be secured. If it were to get damaged.

Great service a lil pricey but it paid off when my headset broke and they replaced it free of charge

This I JUST found out about, and I can't believe I didn't do it sooner. When headphones break, it's the worst, this minimizes the cost and I couldn't be happier.

The service at Best Buy is excellent. My Bluetooth went out on m and all I had to do was take it back and they replaced it without a hassle

Always add protection to all my devices and always comes in handy

Your product will get replaced no questions if it’s physical problems or software problems they will fix it for you or give you a brand new one

This was the second time purchasing geek squad insurance. Easy to use. I always buy geek squad protection.

Geek squad protection is a no brainer. Saves you hundreds of dollars and it's no hastle. They fix it or replace with a brand new item, can't beat that.

Get warranty on all of your Prada you will regret it if you don’t get it

I will never get phone protection from anywhere else. Not even from my phone carrier. Geek squad is more affordable and gives you way better coverage!

I love Best Buys product replacement plan, I purchase this with almost every product I buy from Best Buy.

Anytime I had an issue with the headphones, I just took them in, gave them my phone number and walked out with a brand new pair! Can't go wrong =)

Just keep on mind that with this service you can easily replace your defective product if they can't fix it.