Customer Ratings & Reviews

Purchased Bose earbuds and added the 2 year warranty. After a year and a half the earbuds were not holding a charge. Best Buy was AWESOME to deal with in obtaining a brand new pair under warranty!!

Purchased Bose earbuds and added the 2 year warranty. After a year and a half the earbuds were not holding a charge. Best Buy was AWESOME to deal with in obtaining a brand new pair under warranty!!

I want a bluetooth speak that sound better then my computer. let just say the jam plus out did self ... i had the first jam box but don't really work for me ... you get link this to another jam box for more sound power .. i had a lot problem linking the to together....

I love having the geek squad protection because over 2 years, so many things can happen. It's great to have the reassurance that my problem will be resolved as a result of having this added coverage.

I recently purchased a pair of SONY On-Ear Wireless Bluetooth Headphones (Model MDRZX750BN ) ...that are just terrific! They didn't cost nearly as much as my BOSE headphones, but the sound is just as good, if not better. Very comfortable to wear for extended listening times!

I have always bought an extended warranty thru Best Buy. I have yet to be dissapointed. My item has been replaced everytime they go bad. For the most part, no questions are asked. I HIGHLY RECOMMEND anyone buying the extra warranty. Lots of peace of mind

When ever an extended warranty is offered it rarely pays in the overall picture. Not so w the goof-proof plan, it allowed me twice to replace a defective product within a years time and I even ended up with a refund due to a price change.

When it comes to protecting your devices ,Geeksquad offers a range of customer support options that will fit into your daily routine, professional, helpful and knowledgeable,

My husband and I purchased these for one of our boys for Christmas. We purchased the extended warranty because he has a tendency to be tough on things. Well one day, his headphones no longer would take a charge, so thankfully, it was covered under warranty.

I bought this product to insure a set of ear buds I purchased for my grandson. We haven’t used the product yet, but I love being able to have piece of mind knowing they will be replaced if he breaks them.

Great service to add geek squad for all my helpful needs! They are fast, nice and caring!

It's always good to get protection on items you purchase on some of them not all of them I can't recall what I purchased this protection for but it might have been a coffee pot not sure

Never walk out of the store without the Gee Squad product replacement plan , you never know what could happen.

I have used the geek squad replacement on several occasions and it has saved me several times from losing money with defective electronic purchases. I would highly recommend getting a plan assuming it does not cost the same amount as the replacement item.

The ideal review I can give is - it's insurance. If I have to use it I doubt I'll be happy because no one wants to use insurance. Therefore, everything is great. Hopefully I won't need to update this.

Good insurance for the equipment, there are no obstacles to honor the claims. It is worth protecting your investment since the vast majority of electronics have a limited life time.

Got this product as a peace of mind addition, but fortunately did not have to use it. So, I can not comment on its quality but I guess it is goid to have just in case.

highly recommend the 2 year replacement. Have gotten it already on other products and the geek Squad have taken care it .best decision ever made buying the 2-year geek Squad product replacement

I purchase my kids gaming consoles and accessories from Best Buy so I can get the Geek Squad insurance. It’s well worth the extra $ because when you use these gaming products often they don’t last.

I recently had to use the product protection plan that I purchased for a portable DVD Player. Best Buy was unable to fix the problem and therefore replaced the item with a new DVD Player. Thank you, Best Buy, for offering product protection plans!