Customer Ratings & Reviews

Hubby got this when he purchased his ear buds they started acting funny so went to store to replace no issues at all and good customer service worth it for $200 plus item if something should go wrong

Purchased this warranty to ensure that if anything happened to my headphones that I'd be able to get them replaced. Once the charge port on my Bluetooth headphones had an issue, I took them to Best Buy and they swapped them out, no issue!

My headphones didnt work after good 1 year i had two years protection plan .. i recieved all my money back no questions asked ! I would suggest to go to best buy instead buying some fake insurance online

i got the 2-Year Geek Squad Product Replacement and wasn't sure if it was going to be worth it. until I knock my speaker off the shelf and broke it. Then I was very glad I bought it.

Geek Squad in my go-to and my ultimate back up for all my Best Buy purchases. I am an elite-plus member and protecting my purchases with excellent product support and advice is very important to me.

Love it ! I would definitely purchase this again . I walked in and got a replacement right away it so with it no hassle and doesn’t take long to get replacement.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

Hqd headphones but broke after a while. Had them as a gym pair and over time they just gave out. Overall they are ok but if it wasn't for insurance I would have had to buy new ones.

There is time that some of my products that I bought from best buy, stop working. Nothing ever last forever. All I had to do is take my product to best buy customer service and they replace it. Just make sure it is in the time frame of the 2 years.

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I BOUGHT protection plan as always because things don't last forever... You know what I mean at..... And with protection plan you can Always replace with vs fraction of the original Price and you know the jammies always save prices ay

I would also recommend the geek squad product replacement. Just bring item to the store and exchange must better than other warranty companies.

I love Geek Squad. It is so easy to get issues resolved with them. They are knowledgeable and don't waste time. You come in or call with an issue and they are giving you a solution almost immediately.

This warranty is very useful. Had to use to replace my speaker and it was easy! No hassle. You do have to pay for the renewal of warranty but everything is covered.

These are excellent headphones. I have had very good experiences with Geek Squad for my refrigerator so it seemed wise for an item like headphones.

I love the geek squad return policies on the replacement plans..... no questions asked even without the box..... Just give them an explanation for return and that’s it.....easy peasy!!!!!!!

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

The back of the earpiece on my X2s started separating after 6 months from normal wear and tear, the warranty allowed me to return them. My X3's stopped charging after less than a month of use and I was able to return and exchange for a new pair.

I've used my Geek Squad account on three different occasions and it has paid off in spades. I am not a very techy person thus it is an asset. The membership is not very expensive when I can simply get the help I need from home.