Customer Ratings & Reviews

I always purchase geek squad with my purchase from Best Buy when I can! All of the agents are courtesy and make it so I understand what everything means! It's always so easy to get in and get out when I'm having any troubles with my products!

I have purchased this for multiple products and I highly recommend it. From headphones to my daughter's Kindle, it's been great having them be able to be replaced (which we've done) and be able to have that peace of mind. Service has been great!

Warranties on electronics are a necessary evil. Electronics are designed to fail these days. Buy the warranty or replace the item you didn’t buy the warranty on. That’s almost a given.

I honestly haven’t used it yet but I’m about to try when I can figure out how because mine got stolen. It’s been a long time and idr if it even covers stolen items.

I wished that I had purchased this product replacement before I did. This will be a well worth the money purchase. I have bought a few things that this will come in handy if need be.

Good coverage for my quality product. I rest assured that i will be covered should i have any problem with quality which i dont expect but better safe than sorry.

I purchased this Bluetooth speaker for my dad to listen to music, sports and movies when paired with his iPhone or tablet. He loves the sound quality coming from this speaker.

Great Service! Helpful knowledgeable and patient, they will take the time to help you thru what can sometimes be a daunting processes, like unpairing an apple Iwatch from your account !

Outstanding program!! If you don’t buy this your missing out on a great insurance policy. I’ve used this multiple times on my kids Xbox controllers. Always replaced with no hassle.

I recommend anything electronic that you purchase here to get this service. Cause you will not be disappointed at all. There very knowledgeable and professional.

If you have problems with the items you bought at Best Buy, this service is the help you need. Needing help or a replacement, this service will provide it.

Listen i don't know if you are aware but geek squad has you covered. Do not ever ever purchase a product from best buy & forget or neglect to purchase a Geek Squad protection plan that could very well save your electronic later #trust Geek Squad

My husband has gone thru two different pairs of bluetooth headsets and now on his third if we had not bought this extra coverage we would not have been able to return these and get a new pair / upgraded for a small amount. Very worth it.

I was able to use my replacement warranty when I accidentally dropped my wireless headphones and the broke on me. I took it to the store and they were able to swap out my busted ones for a brand new pair no questions asked.

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

Haven't had to use it for this purchase, but I have in the past so I am rating it off of past experiences. Excellent service, will always purchase to protect my electronics.

I usually buy the extra protection but have never used it. This time I purchased some wireless headphones and after 3 months they broke. Took them back and no hassle, they gave me a new pair. I was in and out of the store in 10 minutes.

Great plan that comes with great service from The geek squad. it makes no sense to buy expensive electronics without a protection plan behind it you never know what can happen.

I was told with the warranty that it covers anything that could possibly go wrong with this head set. I am pleased with the price of the warranty at only $30. So if I break them or they get wet and stop working Best Buy will give me a new pair!

I will always advise anyone to get this protection for an item like this because i have had alot of experience with these wireless bluetooth. They are very durable but one needs to be extra careful in order not to have an accident with it.