Customer Ratings & Reviews

When you’re purchasing this plan, you’re making an investment for the future! No fuss replacement when the product fails. You can’t beat that!

I called to ask about a replacement warranty regarding a pair of earbuds that were purchased almost 2 years ago.The representative I spoke with on the phone was most helpful to answer my question

There are perhaps few things I would get a replacent plan for, but headphones is one of them. Through all the use day in and day out they receive, I'm comforted to know that the product will be replaced if needed. You never know what can happen.

Just a smart thing to pick up depending on your product you purchase. Bestbuy staff are knowledgeable and efficient when it comes to getting a replacement for the product you have that meets the guidelines of the product replacement

Always get Geek squad protection always been worth it, never have issues getting things repaired or replaced & the price is good although the plan has changed some over the years

After not getting replacement and needing it, I decided to purchase it. The product I am protecting will end up not needing it I am sure. Nice to have it in my pocket if needed.

A replacement warranty is a must for any electronic item you value! It's been invaluable for the product I purchased as a gift that went bad less than 1 year after purchase. I walked in to the store and got a new one with no hassle!

I always buy protection plans when I buy electronics because I feel products are made to to fail lol

I learned my testing about purchasing without geek squad. I damaged my first Nintendo switch and had to buy a new one within 3 months because I didn’t have protection.

Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain! Gotta protect your stuff (and your money)!!

I get these on all the gear I buy. Cheap insurance. Tech is manmade and you never know what your getting no matter what your buying!

My son goes through ear buds every couple of months. I bought these for him and they have worked for months and I have not heard otherwise from him. The insurance is a good idea if they are for a teenager because everything seems to stop working for them!

I learned my lesson a long time ago. It might cost a bit more but it's worth it if something goes wrong with you product especially after manufacturer warranty goes out. Easy replacement process. Don't chance it just to save a few bucks.

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I shop at Best Buy for a few reasons--selection, value, staff knowledge of merchandise--but a major reason is the Geek Squad. They've been looking after our computers for years, and I wouldn't be without them. I'm a Geek Squad Groupie!

I have used the Geek Squad in the past and have been happy with their help. I bought this warranty for the Bose remote earplugs I bought. They were pretty expensive and if I ever need the warranty it will be worth the money.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

Professional job....well done....installed my TV to wall mount....added electric plug behind TV....connected all cables to satellite....have never had any issues or problems....job well done !

I got this 2-Year Geek Squad Product Replacement and is worth it esp with products that are not easy to repair locally. Customer service Bestbuy's Geek Squad is always great!

I bought Bose ear buds for $300 bucks about two years later the down volume button stopped working. No questions asked. And the cost to replace them was $50 less then I paid so I got new Bose earbuds and a $50 store card. Buy it!