Customer Ratings & Reviews

Better safe than sorry! Protect your investment with the full force of Geek Squad at your back. No company, anywhere, has better protection plans for their products. It's worth the little extra to ensure your protected from life's little mishaps!

Totally replaced my speaker when I found out the hard way that it wasn't completely waterproof. I love the geek squad protection - especially when I don't have a BB Team Member who acts like its a personal offense to return a defective product.

I bought a Bose wireless pulse headphones, very expensive item. I won't be happy if some issues appear after normal use, so I'm always getting the protection plan because I had used that before and saved me a lot of money and headache

The product I purchased this with is not the best, but Best Buy comes through on their extended warranty. They replaced the original headphones with no questions asked. I only buy the warranty on certain items. This one was worth it.

whenever you purchase headphones, please obtain the geek squad protection. The lifespan of all headphone last until the warranty is up and then you're SOL and have to buy another pair for full price. Not me, I enjoy saving my money. Now run and tell that lol

It is really nice to know Geek Squad has your back. They can troubleshoot a product and if something is wrong then the product can be replace. Knowing you have that added protection makes you worry less about anything going wrong.

Sony headphones I purchased broke 2 months into light use. With the replacement plan I was able to get a brand new pair and got a refund that was equal to the current price of the headphones since I paid more at time of sale.

Can't remember what I added this onto but extra protection is always good to have just in case. You never know what might happen and have to need something replaced. Better safe then sorry!

I buy the protection plan on all my Best Buy products! It really doesn’t get any better than fixing your broken gadget or replacing it within the 2 years of your purchase. It really shows they stand behind their product!

My son has autism and tends to not care for his electronic devices as he should...for us the accident and repair policy is a Godsend! I purchase all electronic devices for him at Best Buy for the security it provides and the peace of mind..

I bought this based on the fact that it is waterproof. It has withstood the ocean, pools, sweat, and many workouts. It stylishly looks better than the Fitbit and it even tracks your sleep. The cons is that it does not convert your steps into miles or flights of stairs, the app leaves a little to be desired, and it will sometimes have issues synching with the phone. Overall, I do like this and with a few modifications, this can only get better.

I think it’s always a good idea to go ahead and get the insurance policy for peace of mind when you use headphones for working out. I bought these at an airport and was able to purchase the protection plan at a later date in store

Great insurance to have for the music lover in your life. If you are anything like me you like to bang your tunes loud and sometimes it falls from the base this protection plan allows you to get a replacement when you need it

This makes buying electronics so stress free simply because I don't have to worry about it dying on me within the warranty or worry about dealing with manufacturer if an issue does happen within manufacture period.

This saved me hundreds on the Bose sound sports that have a wire, and ultimately resulted in me trading up to Bose sound sports true wireless, which I am very happy with.

This is always a great idea to get the Geek squad coverage. For even if the item is not very expensive, but if you have a problem. They will take care of it. Rest assured

Recently had to use this and it worked flawlessly. Not only I got a great reception by the Geek Squad team, but also had the opportunity to choose any other product in the store + price difference, so I wasn't stuck with the same model/brand.

This is the best Buy ever I would recommend to purchase this with anything that you buy something happens you take it into them if it’s too big they’ll come out to you it’s a win-win

Geek squad protection is the best never had an issue with anything and they always have the best tips and get everything done extremely fast with or without an appointment

I bought the replacement coverage as I was fearing the new larger ipad glass would break easily since it is so big. so far so good, but nice to know "IF" ever happens, based on other past experiences BBuy will be there for me...