Customer Ratings & Reviews

I always buy the Geek Squad coverage with most items I buy from Best Buy. I know they always save my information in their computer without my receipt. They are very pleasant and always try their best to fix or replace the product.

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

Always a beneficial service! Anything wrong and you can bring back for exchange or refund and avoid going thru tedious manufacturer warranty.

You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

The geek squad 2yr extended warranty kicks in after 1 yr manufacturer warranty is over. There are many items bought that should have extended warranty just in case.

Helpful with product questions. Haven’t used the equipment replacement, but was able to go in store with questions on product usage and also received help ordering an item that was no longer available in the store.

I love my geek squad protection plan if anything goes wrong with my headphones they replace them then and there no shipping to the company and waiting and waiting it's reliable cheap and so convenient get it it's worth the money

This is usually looked at as an additional expense, but trust me it's called Peace of Mind. We purchased a product that was returned twice and the Geek Squad Product Replacement Plan covered it without any issues.

I am disable and have to drive with hand gears this bluetooth made it so easy for me. i hate that one of the ear pieces stop working and now Best Buy do not cover them with warranty so I had to get a different pair

I get the protection plan on all of my electronic devices I would recommend expecially for the mobile devices because you have so much going on with your Mobility that anything can happen I dropped a spill it's covered

Number one squad. I'm so happy that I chose BEST BUY to purchase my merchandise. I got the best deals. I knew I wouldn't regret it.

I always add GSP to my purchases and its saved me a handful of times on things that have died and even things I have broken and gotten replaced. I highly recommend!

Haven't had to use this but I've returned many things to best buy and it.has been a no haggle process. When it comes to buying electronics they are who I deal with

I Bought a pair of headphones and one of them started to go out and I was coming up close to 2 years so I went to BestBuy and sure enough I told them what's going on and they told me to get another one.

Bought these for my 15 year old. She loves to listen to music and cheap headphones weren't cutting it. She absolutely loves these and they work and sound great. The clarity is awesome and the sound is phenomenal.

Best buy offers the best protection around. Any time I've had an issue with any product they have been there for me. Thank you for making me feel like a valued customer.

While I have not had to make use of the product warranty/guarantee, I have no doubts that should such a situation occur I would have no problems since Best Buy has stood by its product guarantees in the past.

I was always skeptical on extended warranty purchases. Now I will get one with every product. They really do back the product replacement for anything and everything.

Always worth the money. Best Buy Geek Squad Product Replacement is an outstanding value, and my experience engaging with Best Buy while having to use it was simple and convenient. Too bad I can't purchase this on Apple products.

Geek squad is the best protection plan that you can purchase so that you can protect your item. I may not need to use it, but it good to have just in case you might need it.