Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 8,391 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They geek squad works amazing, if they know something is wrong they take case of the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's headphones broke and the process to replace them was fast and easy. No questions asked, new pair provided at no cost. Definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not use my warranty in this product so far but I have never had issues with products I purchase at best buy. I purchase the warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to contact them yet because my tv is working great but I’m glad I purchased this just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No exceptions, quick support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a repeat purchase of support. Original product broke after a year. Customer service allowed me to immediately replace the headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a product that will be used a lot. Easy for replacement if you have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this protection plan is very reasonable. I plan on using my headphones a lot and getting the extra two year warranty is a wise decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real satisfaction knowing I have a 2-Year Geek Squad Product Replacement. You never know with electronics so, it’s worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2-year Geek Squad Product Replacement on wireless headphones and I am so glad i did. They stopped working and they replaced them no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is essential

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have this service, never have a problem when you need to get service from them. They clean my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAIDER NATION 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is only for a phone call away always helpful. So far ahead of all the answers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a issue with The Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a good thing to have on deck.. you never know when it comes to some of these products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement plan is must for any purchase for complete peace of mind. I am glad i bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend Geek Squad for any inconvenience or issue with the purchased product. Best option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement products. Best buy stand behind their commitment to their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the protection plans. They will save you so much money and in the event that something happens unexpectedly. They save money and don't cost as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were awesome.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have messed up before and not get a warranty. Not this time. Best Buy has one of the best warranties around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection! Great value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the best bc they are hassle free and worry free with service or replacement.

    I would recommend this to a friend