Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 8,391 reviews
  • Rated 5 out of 5 stars

    life saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i sat down on my beats and this plan helped get a new pair , i was so happy i didnt have to buy a whole new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on my side, yes sometimes it's annoying trying to figure out what to do with a broken device but geek squad really makes it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal. Anytime you can buy something and buy a warranty that covers a product for two years with full replacement, I feel it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great !! Really loud for a little product . Can use just about any where there is wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. I do not regret making this purchase. Totally not a ware of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great addition to my purchases. It saves me a lot of time and money for any replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had it Because I need to replace them twice and finally just return them. They would only give me store credit that because it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for pricy earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After breaking a few pairs of other pricey headphones and having no warranty, now I always get the BBY replacement plan. It's the smartest decision I've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geed squad on my electronics and it does cover if you need,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection, no hassle return when product fails. Just helps to add peace of mind on my purchases and to know my money is not wasted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD NOT LEAVE BEST BUY WITHOUT THIS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE BEST SERVICE!! APPOINTMENTS ARE THE BEST. SERVICE STAFF ARE EXCELLENT AND EXPLAIN EVERYTHING THAT NEEDS TO CHANGE FOR BETTER PERFORMANCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least for me, Bluetooth headphones never last more than about a year before failing. Having the geek squad coverage is a great convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and service package.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this service to maintain all products in good working condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Larry. Thanks for sharing this with us! We completely agree with you! We like to have peace of mind to cover our products for the worst case scenario. If you ever have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since headphones dont usualy last long either getting lost or broken this was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we buy we always add the extended geek squad plan. Very reasonable price and definitely comes in handy if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my laptop quickly and efficiently. The expert advice for future purchases was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for sure!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic. worth every dime. if yours is perfect, dont need it. not many things now days are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my speaker for its intended use without fear of something blowing out

    I would recommend this to a friend