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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 8,391 reviews
  • Rated 5 out of 5 stars

    I love a Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to make sure that I have a protection plan for everything that I have if there is was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the replacement policy, it's hastle free. I love the Geek squad, always answering our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the replacement plan and wound up using it without problem. they didn't have the replacement in store so they ordered online in the same transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful deal. I get this on just about everything. Always satisfied with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good. Made of good quality. And the price is right

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive review! We appreciate the kind feedback. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a product and it offers this plan, take it. Worth it. Used it for a broken headphone a year later and got a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You wont be disappointed in this product. It’s always good to know you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not needed to use this replacement service. It is good to know that it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are professional and answer your questions in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year protection plan was for earbuds. Got it because I have had to return some before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take good care of all of my belongings, but it's definitely worth the extra money and not having to worry about if something happens to my headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hope won’t need to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan because my 15-year-old is using the speaker I hope I won’t have to use it I think it’s a great offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it 2 times when my headphone was not working properly and they get me another one brand-new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad comes through again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for the warranty seems like a waste this you wear something out and need to replace them. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my new phone. I would have lost almost $1500 if i hadn't buy this plan. It's really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years my headphones went bad and because of this warranty they were replaced at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad replacement plan. If something happens to your product just take to Best Buy and they’ll exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is indispensable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through ear buds like they're going out of style, so this is a must. Pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic at replacement options. Never had a problem if my products broke. If they don't carry it anymore they refund your money on a card

    I would recommend this to a friend