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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 8,391 reviews
  • Rated 5 out of 5 stars

    Extended Warranty - worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In most cases, I think the Extended Warranty is a waste of money, but when it comes to heavy-use electronics, I think it is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary for high price purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan is necessary for any high price purchase. almost 100 percent reliable. customer service is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this warranty twice now and the ease of turning something in is seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad completed all my services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked perfectly. Service team was on hand if I needed any help but everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is but I'm reviewing it for points so I can go in BBY to spend more money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must-purchase in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the 2-year product replacement plan. It has come in handy multiple times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have the option for extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my item breaks, its good to know that I can have it replaced. This provides me with extra confidence with my technology purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have great success with these protections, better than dealing with manufacture!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy expensive electronics without the Geek squad replacement. Easy hassle free replacement when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy expensive electronics without the Geek squad replacement. Easy hassle free replacement when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase headphones or something that I know will breakdown within 2 years, I purchase warranty. It is the best add-on feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty protects the device purchased. For 30 bucks you can change a product you are having problems with. Seems like a win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have in case of accidents with equipment from the bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great to have especially in times when you may not have the money to buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and Best Buy are superior in my state and rightfully so as far as my experiences with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my headphones stopped working they quickly replaced them. Excellent customer service and very clear in explaining what was going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get replacement for the higher priced electronic purchases and never regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranty program is the best hands down. They'll replace your item without asking questions if you ever have any problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it was just what I expected, I couldn't ask for anything more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the geek squad protection. it's worth the extra cost because if something goes wrong they will take care of it.

    I would recommend this to a friend