Customer Ratings & Reviews

I purchased a two year protection plan and so far have not had to use it but it is comforting to know I have it incase I would have to.

Purchased this for piece of mind. You never know if something will break down.

Awesome protection from retail store I typically purchase for items that tend to break.

They came mounted and made the cables behind the tv look like a piece of art. Very professional.

This is a good protection I have used it before. My kid broke my headphones and i took it to best buy and they replaced it no problem.

the geek squad plan is the best. Whenever I have an issue i go there and they help me super fast

This is always been my go to when I buy product from Best Buy. Know that I can just return it and they back it up 100 percent.

I've used this warranty twice now and have had no issues with it. Each time I was able to bring my product back and exchange with ease.

If you’re ever in a position where you need your favorite electronics replaced due to damages don’t get caught without it.

I really recommend geek squad support they are well prepare to resolve your issues.

I purchased this in the event that I need it. Cheaper than buying a replacement at full price

I’m glad I purchased this warranty. It was hassle free to use. I recommend it.

Having this always makes my purchasing easier and I know if I ever need to use it its easy and simple

Excellent quality and dependable service, I had no issues with the service and very helpful team

headphones break....a lot....and easily...I'm glad to have bought Best Buy's protection for them because I know that breathing the wrong way will probably short a wire and lead to catastrophic failure of the $150 pair of headphones I just bought. Think of it as very cheap insurance.

I can exchange or take the product anytime. I love the ease of taking the item to Bestbuy anytime, when I have an issue. Thx.

I went in, traded my headphones which were broken without any issues. The person who helped me was helpful and understanding.

I used this replacement for some earbuds I purchased. Works as advertised. They replaced them with a new pair. No fuss!

I'd say that the Geek Squad W year protection is very well needed. In this day & age with electronics, it's better to be safe than sorry

Excellent service, my son goes through so many ear buds because he is constantly listening to music and one side always goes out