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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks to the geek squad when i needed to use them for a pair of head phone replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bose earphones got run over and broke. Went in and got them replaced with no questions asked. Must have with your products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan is great I told in my husbands head phone because the stopped working and they gave me a new pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a amazing investment always covered my repairs and came in handy well explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ear phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are great can hear perfectly and the fit so comfortable around my neck, the retractable cord is the best thing ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for someone that falls asleep with headphones on and had broken numerous wires these being wireless has solved that problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a cheaper pair of headphones and the cord detached. I'm glad I purchased insurance for them. Best buy swapped it out no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that when my items are no good i can use this to replace it for a new item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the coverage. On the charge they replaced both bands no questions asked. Let me upgrade when I went to the blaze

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best - have never had trouble getting a repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wondered why i got this, but it paid off when my device went bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help, especially when I come into the store and have questions. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying !! With wireless headset almost a certainity that sweat will shorten its life. WIth plan they replaced it with no hassle!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly advise getting Geek Squad protection on all mobile and wearable devices!! Its cheaper in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy headphones without it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE. LOVE. LOVE. Geek squad warranties!! Would not purchase small electronics without it! 100x's better than any competitor warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's extremely worth it to purchase the Geek Squad Protection plan. They solve whatever problems you may have with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the service but from previous experiences they helpful and useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy to stand behind their products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate seeing comments like this! If you have any questions or need any help, feel free to reach out.

  • Rated 5 out of 5 stars

    Geek squad always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service each time I deal with GS! Always get the insurance because you never know!

    I would recommend this to a friend