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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always repairs what I have needed repaired efficiently and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You rather be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You rather be safe than sorry. But if you wanna pay for full for a repair, then go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Bluetooth headphones one of the ear pieces stop working and all I had to do was return it for another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! I love that Best Buy offers this, and I get it on all my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumps up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got the problem fixed in a fraction of seconds. Amazing and helpful people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, very helpful and it seems like my laptop is fast then before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was don in a respective way. No problems were encountered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dork squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are knowledgeable for the most part and helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are a must... if you never need that’s great however in case there’s a mishap, its great having a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great policy I got with my headphones. If they get damaged I can be sure to replace with out spending much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection on the things that I buy. They are always there to help you when they are needed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get protection plan from Best Buy! Especially when I get apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased a plan for anything I have ever bought, but I did for my Fitbit. The best investment I have ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionalisms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the Geek Squad team they are very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I purchased the 2-year Geek Squad and they are very helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bit of insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really great to have if something goes wrong out of the regular warranty period. the cost was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't know if your product will last long enough this is a great investment. Can get a replacement if your product fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying headphones this is a no brainer. Mine broke and they replaced them no hassle. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so I thought I messed something up and called geek squad. Hello and thank you for ur help and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife doesn't get a very good wear out of headphones so the replacement option was reallllllllly good for this product.

    I would recommend this to a friend