Customer Ratings & Reviews

Yes, better to have it and not need it, than need it and not have it. For something like headphones, it does seem wise. There is nothing more frustrating than to have a nice set of 'phones in great condition, but they're non-op solely due to some internal glitch in a tiny wire somewhere.

I purchased this warranty with my speaker after my previous one started having issues. It’s still pretty new and hasn’t had any problems but I do have the peace of mind that I’m covered. It only cost me a few dollars extra.

This product is a probably the best bluetooth speaker you can buy for the money. Many times this item will go on sale and when it does, its a must purchase. I am no stranger to speakers and have spend more money for a lesser product. Great bass, good sound and great connectivity. The only con is no aux just bluetooth.

Great Geek Service. I rely on My Geek Squad if my product fails or if I have a question. They guide me on what product is best for my needs. They take into consideration what might work for my technological needs.

Had a set of skullcandy wireless headphones that worked for about 5 months. They would no longer hold a charge. I had purchased the 2 yr replacement and returned item to store. Geek squad made it easy to trade out damaged headphones for new. Definitely recommend getting replacement warranty!

I enjoy listening to my music from my phone, and also audio books while I am engaged in other activities around the house. My husband even take it to work sometimes to listen to his audio bible. I love pink/purple, but had to settle for a blue, since those colors were not available at the time of my purchase.

So glad I bought the product replacement! Really came in handy when my gamer headset fell apart after 6 months. It was the easiest thing ever to process. Walked into Best Buy with my receipt and head set. Replaced with new, no questions asked. No hassle. No fine print loop holes. :)

I bought warranty for my wireless Bose headphones one day they just didn’t want to charge I walked into Best Buy all she said was what happened I answered and she repacked them so quick and easy I love Best Buy

This repacked an old Mr. Coffee. I’m not sure how a coffee maker can change the taste of the coffee but this one does and in a favorable way. Also a good price. Lastly, the pot pours well. My old one spilled coffee every time I used it.

I don't usually like to buy add on warranties but newer electronics are so glitchy today you can almost guarantee you will have a problem during the warranty period. I bought this for a previous purchase and Best Buy took care of the issue with a replacement product 16 months in. This is a best buy!

I decided to buy these wireless headphones just for accessibilty and fuctionality during workouts and yardwork. I must admit I am quite I'm pressed at the sound quality, that they fit my ear, and most of all they stay put. I definitely will enjoy them to the fullest on my weight loss journey!

I use wireless earbuds to run in Florida. They are “sport” earbuds, but they still seem sit have a problem with extreme sweat. I always make sure I get the protection plan because of this. Have had to use it and it is simple and easy.

We had nothing but problems with the other computer, so we replaced that one and decided to purchase the Service agreement and have had nothing but great support on and about any question we've had - Would agree the it can't be beat!!!

If you want to protect your investment get the two-year on your electronics. It’s a good deal and if something breaks it will get replaced… That happened to me one time and there’s no questions asked it’s worth your investment.

This service is great. I can't say enough about how easy it is to talk to a live person and each time I've called, the person on the phone easily resolved my issues. Always highly professional and never seem bothered by tons of questions. No question is too basic!!!

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

The salesman didn't offer the warranty to me, I asked for the coverage, I realized things happen a lot of times and its best go be safe than sorry. Always get the warranty because you never know what's around the corner.

If you buy, or have several electronics, I would highly recommend. The manufacturers dont want to honor their warranty, and best buy is not liable for product failure. Especially great for car audio installation