Customer Ratings & Reviews

When my earbuds started to fail on me it became frustrating. However, I remembered that I had the replacement plan and talked to an associate about a recommendation for a replacement and was happy with how easy this was to use.

Technology is outdated on a yearly basis. Things break. It just make sense to get it to your gait squad product replacement on something that has potential to break or mess up within the 2 years.

Bought this replacement warranty for my UE Boom and I'm so glad I did. The speaker started turning off after about 15 months (3 months after the mfg warranty expired). Brought the speaker to the store and got a brand new, improved model for no charge. Definitely worth the money.

I decided to purchase this due to headphones often not lasting or breaking down. Luckily these headphones have lasted and continue to work so I have not needed to use the geek squad which is also a win.

The agents were very friendly and professional I didn't have to do anything They took my old TV down and put my new one up and cleaned up the mess until good with them couldn't ask for more

The 2yr. Extended warranty on a fitness band is the only way to go. I have had several different brands and when I have had a problem it was great to be able to return it. I was hesitant to buy a device but having this additional warranty made my worries go away. A small price for piece of mind.

The bose didn’t match up to any other portable Bluetooth I tested. It has great quality sound and even bass. It doesn’t have a superior battery life, but that doesn’t mean you don’t still get decent usage before charges. I would definitely recommend this bose.

I am a distance runner and use my headphones a lot. They take quite a bit of abuse with sweat and constant pounding. The protection plan ensures I get a good quality item and do not need to worry about losing the investment because of equipment failure. It works great.

This is great protection then that it's coming in handy and I ended up using this.I would recommen This for anyone who is on a tight budget. It's worth the investment. It's worth the investment

Every time I’ve had a problem with a product I received the most courteous and professional service. The clerks at the counter know how to help and are always very diligent. With any pusrchase I make at Best Buy I make sure Ti get the extended warranty. Very happy.

I had a problem with my Bose bluetooth speaker. I bring it everywhere I go, which includes the beach and boat. Luckily I had purchased the 2 year Geek Squad Replacement Plan. I brought it in to Best Buy, they looked up my account, and I walked out with a new one within 5 minutes.

This was a great speaker! It definitely had true booming sound. Weather resistant and held a great charge. The charging system began to come loose/disconnect after about a year, but that holds true for most portable speakers. Thank God for Best Guy's awesome product warranties!

And recommend anyone get the extended warranty Geek Squad great for all other electronics gives you additional warranty outside the factory and you don't have to worry about if something goes wrong with your stuff.

My earbuds stopped working and I forgot that I purchased the plan. I checked my BestBuy account to verify and I bought the replacement plan. I brought them in and they exchanged them immediately, no questions asked. I may consider purchasing the plan for other products now!

Recommended with Anker liberty wirless headphones. Best buy even let me upgrade to Anker Liberty air 2 and only pay the price difference which was $20ish, when I went to exchange my AL1 for mic sound quality.

Always get geek squad for your devices. It is well worth the small investment if you ever need to use it. I was hesitant when I was younger but now do not hesitate to purchase it and making my big purchases.

I purchased this protection for a pair of wireless headphones i bought for my teen. I have not had an issue with Geek Squad fulfilling the warranty. One of the best coverages out there today.

They were able to exchange my boyfriend's earbuds I had bought him as a Christmas gift because he accidentally broke them. Now I just have to add the protection on again.

It a sweet service to have because in a very short time I had to use it and it worked out and had no problems with replacement but had to buy a replacement warranty on the replaced Item

Product Replacement is a very good option to have instead of sending it off waiting but the price should be set for just a certain $$$ and be transferred to the other item or partially credit if you haven't went 30-90 days..