Customer Ratings & Reviews

I love the Bluetooth especially because i work out with these everyday. You can just keep everything out of your pockets and FORGET wires plugging into your phone. Especially with the new iPhones and no AUX cord hole. Great choice and so many ear size options.

This is a great service to have. No matter what questions or problems you have with the items bought from Best Buy, you will always get an answer from them. Always good to have.

I buy all my electronics from Best Buy. The warranty is great because I do use my electronics heavily and invariably something does go wrong outside the warranty period that’s why whether something happens or not I buy it. Has worked well for me.

Accidental Geek Squad protection is an absolute necessary. I washed my headphones, and I was able to return them and get a new pair with just paying the difference.

Mp3 player headphones don't have much of a life expectancy. When the headphones short circuit on either side, you can go and exchange it, free. It's a lot cheaper to renew the plan each time, than keep replacing headphones at full price.

Purchased for the JLabs but the JLabs $50 lasted me for a month. Later exchanged from JLabs to Galaxy Buds and got the protect the some experience items you will save money compare to warranty from the manufacturer.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties. You to buy this.

I try to buy all my stuff at best buy because while other companies offer protection best buy is the first to actually replace something of mine thats been damaged. Every other companily i have used screws me over

I only buy my protection plans at Best Buy because they actually benefit the customer. Products are not made how they used to be and the warranties are rarely any good, however, spending a little extra to ensure your product is definitely a good way to keep your mind at ease.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I bought this warranty to cover a speaker I purchased to use in my preschool classroom. I used it about a year later when said speaker began having issues. I was upgraded to the new model with no problems. The only issue I have is I purchased a 2 year warranty and when I use it, it goes away and I have to purchase a completely new warranty. I should be given the option of keeping the remainder of the warranty or purchasing a new two year plan.

Best Buy is always so congenial if I ever need to make a return. I had two little MP3 players once that, for some reason, one specific color was buggy - they replaced it multiple times without question, and ever since I have purchased their Product Replacement plans.

So far I've had to bring back 3 sets of headsets, no problems with returns, but you have to watch counter person so they don't try and Stick you with making you buy another Insurance from Geek Squad after each return, I feel for that once, not again.....

It is well worth it to buy protection plan on wireless ear buds or on any item you buy from Best buy because if item break and it can't be fixed you get full refund on item you bought. Even if it several months later or two year later.

It's great to have the 2 year insurance because anytime the product gets destroyed you can go in Best Buy and replace it without having to purchase it all over again so your saving money. Just don't lose the product because the insurance doesn't cover that.

Whenever I make a larger purchase I always recommend taking the replacement service. My son’s headphones broke and we we able to receive new ones quickly and easily in the store. The protection is a must

Don’t forget to purchase geek squad if plan on buying expensive electronics. They are worth to pay extra. If something goes wrong with your electronics. Just take it back to Best Buy n have them fix it.