Customer Ratings & Reviews

Please recommend the to your replacement plan. You never know when something is going to break and the price for these replacement glands are well worth the money in my opinion.

Headphones are not built to last. With the protection I’m able to walk in store tell the geek squad it doesn’t work and I pick out a new pair. Very useful definitely need protection on an item used daily.

This is the warranty to get. It’s a two year no hassle replacement warranty. By far the best warranty they offer. Easy to get the speaker replaced when it went bad.

Very happy with the replacement program. I have had to use it before and there are no questions asked. They have me a new item. The also keep yrack of what I have purchased so i don't have to provide the receipt every time! Great program for very little cost!

It is always good to get protection for our appliances. Whenever we have questions or have a problem and need a replacement for our item, this protection will provide it.

My kids go through their headphones and stuff like it is going out of style so the fact that I only have to pay a few dollars and I can replace their item when it breaks within 2yrs is perfect for me. Because I know my kids will go through it in that time. Ha ha

I always make sure to purchase the warranty when avaialbe when i purchase electronics. it comes in hand especially for the larger products like the televisions. I was glad to have it when my tv breakdown.

I really love the Geek Squad Protection Plan! I use it for mp3 player ear phones. When one ear shorts out, I get another one, free of charge. After one exchange, it only costs $6.00 to renew the plan. The $6.00 is cheaper than buying new ear phones.

Best Buy has always been spectacular to work with when products have issues, and there haven’t been many times I’ve needed the service. Great staff and very knowledgeable! Thanks Geek Squad!

I recently purchased a pair of SONY On-Ear Wireless Bluetooth Headphones (Model MDRZX750BN ) ...that are just terrific! They didn't cost nearly as much as my BOSE headphones, but the sound is just as good, if not better. Very comfortable to wear for extended listening times!

I want a bluetooth speak that sound better then my computer. let just say the jam plus out did self ... i had the first jam box but don't really work for me ... you get link this to another jam box for more sound power .. i had a lot problem linking the to together....

Hi I always buy a warranty if it's not my television it's my laptop or if it's not that it's my computers or never with CDs or DVDs but with everything else with my washer and dryer or my freezer

A low cost guarantee that ear buds will be kept save and not be damaged or get lost. I would never purchase ear buds without a protective case with a guaranteed replacement.

I have always bought an extended warranty thru Best Buy. I have yet to be dissapointed. My item has been replaced everytime they go bad. For the most part, no questions are asked. I HIGHLY RECOMMEND anyone buying the extra warranty. Lots of peace of mind

Geek squad is a MUST for every product that you buy. Your spending so much on your appliances then why not get them protected? It's a must have and I have been using geek squad bfor years and great service.

This came in handy. Everything was wiped off my computer and they were able to retrieve it. I also had an old computer that I didn't remember the password and they were able to retrieve my pictures.

Only other service besides Apple Care that has good accident damage but not sure they allow you to refund the difference if you sell or get rid of it? Only if you transfer it

My husband and I purchased these for one of our boys for Christmas. We purchased the extended warranty because he has a tendency to be tough on things. Well one day, his headphones no longer would take a charge, so thankfully, it was covered under warranty.

When ever an extended warranty is offered it rarely pays in the overall picture. Not so w the goof-proof plan, it allowed me twice to replace a defective product within a years time and I even ended up with a refund due to a price change.

We haven't had to use this often. But the few times we have, they replaced it without issue