Customer Ratings & Reviews

It good to have don't have to deal with trying to fridge out what your doing lol. Warranties worth it that way you won't spend too much money buying the same product just get it replaced

I usually buy the extra protection but have never used it. This time I purchased some wireless headphones and after 3 months they broke. Took them back and no hassle, they gave me a new pair. I was in and out of the store in 10 minutes.

For me Totally worth purchasing very easy transaction, I broke my bluetooth headset walked in told them the issue and they gave me a store credit for the value of the product

I was told with the warranty that it covers anything that could possibly go wrong with this head set. I am pleased with the price of the warranty at only $30. So if I break them or they get wet and stop working Best Buy will give me a new pair!

I was able to use my replacement warranty when I accidentally dropped my wireless headphones and the broke on me. I took it to the store and they were able to swap out my busted ones for a brand new pair no questions asked.

I will always advise anyone to get this protection for an item like this because i have had alot of experience with these wireless bluetooth. They are very durable but one needs to be extra careful in order not to have an accident with it.

There are perhaps few things I would get a replacent plan for, but headphones is one of them. Through all the use day in and day out they receive, I'm comforted to know that the product will be replaced if needed. You never know what can happen.

Warranties on electronics are a necessary evil. Electronics are designed to fail these days. Buy the warranty or replace the item you didn’t buy the warranty on. That’s almost a given.

Never walk out of the store without the Gee Squad product replacement plan , you never know what could happen.

Just a smart thing to pick up depending on your product you purchase. Bestbuy staff are knowledgeable and efficient when it comes to getting a replacement for the product you have that meets the guidelines of the product replacement

I wished that I had purchased this product replacement before I did. This will be a well worth the money purchase. I have bought a few things that this will come in handy if need be.

A replacement warranty is a must for any electronic item you value! It's been invaluable for the product I purchased as a gift that went bad less than 1 year after purchase. I walked in to the store and got a new one with no hassle!

Great Service! Helpful knowledgeable and patient, they will take the time to help you thru what can sometimes be a daunting processes, like unpairing an apple Iwatch from your account !

My son goes through ear buds every couple of months. I bought these for him and they have worked for months and I have not heard otherwise from him. The insurance is a good idea if they are for a teenager because everything seems to stop working for them!

I purchased this Bluetooth speaker for my dad to listen to music, sports and movies when paired with his iPhone or tablet. He loves the sound quality coming from this speaker.

Outstanding program!! If you don’t buy this your missing out on a great insurance policy. I’ve used this multiple times on my kids Xbox controllers. Always replaced with no hassle.

I learned my lesson a long time ago. It might cost a bit more but it's worth it if something goes wrong with you product especially after manufacturer warranty goes out. Easy replacement process. Don't chance it just to save a few bucks.

I shop at Best Buy for a few reasons--selection, value, staff knowledge of merchandise--but a major reason is the Geek Squad. They've been looking after our computers for years, and I wouldn't be without them. I'm a Geek Squad Groupie!

whenever you purchase headphones, please obtain the geek squad protection. The lifespan of all headphone last until the warranty is up and then you're SOL and have to buy another pair for full price. Not me, I enjoy saving my money. Now run and tell that lol

I honestly haven’t used it yet but I’m about to try when I can figure out how because mine got stolen. It’s been a long time and idr if it even covers stolen items.