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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek squad protection always been worth it, never have issues getting things repaired or replaced & the price is good although the plan has changed some over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have problems with the items you bought at Best Buy, this service is the help you need. Needing help or a replacement, this service will provide it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan on all my Best Buy products! It really doesn’t get any better than fixing your broken gadget or replacing it within the 2 years of your purchase. It really shows they stand behind their product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Easy to use Very good product Easy to use Very affordable Very affordable Very good product Easy to use Very good product Easy to use Very affordable Very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always protect my stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things seem to break quickly these days. Don't get caught without protection. Otherwise, you'll be flushing a lot of money down the drain! Gotta protect your stuff (and your money)!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use this and it worked flawlessly. Not only I got a great reception by the Geek Squad team, but also had the opportunity to choose any other product in the store + price difference, so I wasn't stuck with the same model/brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have for the music lover in your life. If you are anything like me you like to bang your tunes loud and sometimes it falls from the base this protection plan allows you to get a replacement when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the replacement warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these on all the gear I buy. Cheap insurance. Tech is manmade and you never know what your getting no matter what your buying!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    The best...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time installed my TV perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job....well done....installed my TV to wall mount....added electric plug behind TV....connected all cables to satellite....have never had any issues or problems....job well done !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have plan for any electronics purchase over $50. Simply take your broken or malfunctioning device to ANY Best Buy and no questions asked swap for the same item or pay the difference for an upgrade. 5 stars! MUST HAVE FOR ANYTHING OVER $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger ipad glass is my fear??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the replacement coverage as I was fearing the new larger ipad glass would break easily since it is so big. so far so good, but nice to know "IF" ever happens, based on other past experiences BBuy will be there for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes buying electronics so stress free simply because I don't have to worry about it dying on me within the warranty or worry about dealing with manufacturer if an issue does happen within manufacture period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned my testing about purchasing without geek squad. I damaged my first Nintendo switch and had to buy a new one within 3 months because I didn’t have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for College Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop since I was about to start college. I read some reviews on this laptop and decided to go buy it. It is really fast when searching. It can have multiple tabs and not slow down and the best is it has good memory space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting insurace through best buy to protect money spent on purchases. Iv claimed insurance a few times and its always been a smooth transaction, just have to keep in mind that it does not cover if theres physical damages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shocked by cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little surprised by the price of the protection plan for this headphone. I think the sales guy made a mistake on what he charged me for this headphone! I never paid this much before for any headphone, but I highly recommend it because if they break bestbuy will replace your headphone. Nothing has gone wrong with current headphone, but just in case you want to protect your items from damage and normal we and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty on many products from Best Buy and have never had an issue with a claim. Walk right in, tell them the issue and either exchange or trade up to a new product with very little effort on my part!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No service required yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a protection plan for my little mini-boom box & as small as it was (smaller than I realized), it has worked just great! No problems! I've not needed any service help on it at all! Great to know it's there though if I do need it. Thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is always good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember what I added this onto but extra protection is always good to have just in case. You never know what might happen and have to need something replaced. Better safe then sorry!

    I would recommend this to a friend