Customer Ratings & Reviews

you can't beat a company who will replace a product with few to no questions asked. They will even refund you the difference is the product is cheaper at the time of the exchange

Product Replacement, the price was right and give me a piece of mind. I have not had to use it but have in the past for other product. No fess or heavy explanation. Well worth it!

I know some places have product replacements that aren’t worth getting but Best But is awesome! If anything went wrong I bring in store and let me trade for same item or something more and I pay difference.

This is by far the most reliable sound dock I have ever had. It producers great quality sound. I got this many years ago with my iPhone 4, I got the 30Pin to Ligthning connecter so I can still enjoy this great sound dock on my iPhone 6.

I buy one of these with every pair of headphones I buy and its the best investment you can make. Their Replacement plans are the main reason why I keep coming back to Best Buy to get the vast majority of my electronics.

Geek squad is the best protection plan that you can purchase so that you can protect your item. I may not need to use it, but it good to have just in case you might need it.

I was always skeptical on extended warranty purchases. Now I will get one with every product. They really do back the product replacement for anything and everything.

Always a beneficial service! Anything wrong and you can bring back for exchange or refund and avoid going thru tedious manufacturer warranty.

Will never purchase an expensive electronic product without having an extended warranty from geek squad. BB makes it so easy to replace your item if anything goes wrong!!

I always purchase a protection plan... It's just nice knowing that my devices are protected and can always bring them in for service as long as the plan hasn't expired.

I am not big on insurance because there is always a gimmick. Best buy isn't one of them just dring your device and you'll get a bb gift card of the price you paid or you can get a new device and pay the difference i like that

Get it. It's so worth it! My printer never worked well but I just went with it until it completely crappwd out. They replaced it for free because I had the warranty!

I'm always happy to protect my gadgets that i take on the go with me. It's nice knowing that if something breaks you won't have to buy a new one. 16.99 for headphones plus 3.99 for protection is a lot cheaper than 16.99 times 2.

These are definitely the best pair of noise cancelling headphones I've used. They sound amazing and noise cancelling is equal to the Bose qc35 but with the extra features

I began having problems with my microwave so I called to have it serviced. The agent did a wonderful job, very professional. I am very impressed with their service.

Happy i bought this as a extra sense of safty and protection for my portable speakers. Alsos good to know that if something goew wrong that it will be covered

I stopped taking out service plans because I never used them as they were complicated and painful to use. The geek squad plan is simple you bring back the damaged headphones and get a new pair no questions asked

Geek squad helped me with my speakers when I could not get it to work. They helped me set it up through my phone and now I am able to work it hassle free.

My son has been able to benefit from the geek squad 2 year replacement for at least two separate occasions, I love that I did not loose money, but actually gain money!

I thought it would be a good idea to buy the protection plan because of the ease and convenience should something go wrong with my earphones. Being able to return them to the store instead of mailing them in is far better.