Customer Ratings & Reviews

It is great to have this just incase anything happens to it unexpectedly. I have had headphones in the past where one ear piece went out and had to buy a brand new headphones for full price. With this you don't have to.

Geek squad is the best. I used this for my Bluetooth that seemed to break every 6-8 months and each time I was able to get a new pair and just pay fo9 a new warranty ($9-$14).

I had this plan and it works very well I had earphones and whenever they’re broken I just return it to the store and they would replace them no question asked.

It doesn't cost much and the product replacement has saved me a number of times when technology fails within less than a year. It's cheaper to pay a little extra for insurance then it is to replace the product in full

I have always purchased the Geek Squad Protection on my devices and several times I've had to use it. When you do have an issue Geek Squad is very professional and reliable.

The geek squad protection plan provides the peace of mind if anything goes wrong. Usually I do not buy the protection plans but the price was very reasonable..

I bought the 2 year warranty on earbuds as often the wire breaks when using any headphones or earbuds over time. I was told if the product breaks they will hand me a new one off of the shelf, so totally worth it

Being that this replacement guarantee lasts for two years I think it is absolutely essential for any purchase over $100. I haven't needed to use it yet, but having this guarantee has lead me to use my product in a more robust manner than I would have had I not purchased this. Do yourself a favor and get this insurance!

I always get the warranty it has helped me when my daughter has dropped or broken or earphones I was able to get a replacement a lot of times at no cost and if I did have to pay the warranty only was 2 to 5

My LG Tone Headphones stopped working. Took them back to Best Buy under 2 Year Geek Squad Product Replacement Plan. Return & Replacement was taken care of quickly & efficiently. No Hassle Replacement, thank you!

I'm happy with the coverage provided, but the price seemed a bit high - $10 for a $39 speaker, or 25% of the purchase price. It provides peace of mind, which is important in this "Made In China" world we live in.

I have teenagers boys , who are constantly on headphones, this plan worked great, because I was constantly having to replace these headphones, but with the warranty coverage , they just replaced the item.

I bought this with some wireless head phones. I had a failure with them and they were quickly and easily exchanged for me. I'll see how good this is soon as I need to use it again. We'll test it soon.

Great tv and excellent service. Low price , on sale and had Best Buy install and it was professional and saved me the tears and frustration of doing it myself.

The staff is always so accommodating whenever I come in to replace a faulty pair of earbuds. Don’t purchase any wearable tech from Best Buy without Geek Squad protection. It’s totally worth it.

Anything digital or highly technical I would definitely get a replacement plan if best by offers that. Always recommend product replacement plan

If you are buying anything expensive, I would definitely recommend purchasing the product replacement package. All you need to do is bring it right into the store and the geek squad will take care of you. This is a must!!

I love Geek Squad and the protection I get from it! It you want to make sure that you are covered and that help is just a chat away...go for this! It’s a sound decision.

Until you have the need to return an item you won’t know , but when you have send item to manufacture and deal with the hassle it becomes a wash, pay for the warranty

At Best Buy I am certain that my product will be replaced if it's defective specially since I don't have a lot of time to be dealing with other stuff. Very satisfied so far