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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 8,391 reviews
  • Rated 5 out of 5 stars

    No fuss returns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just walked in the store and they replaced my ear buds no questions asked. Great addition to have for products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend that everyone get this protection plan on any product that they use regularly. I have had this plan on many items before mainly on video game consoles and accessories. Every time it has paid for it self.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything I consider expensive and not get the extended warranty. I have used the warranty for other items I have purchased and it is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to add this Protection Plan in your purchases. It will give the peace of mind every body needs knowing that your product is covered! I just recently used to replace my new headphones...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service contract and help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some questions about my new purchase and was glad I had someone to call and answer those questions. Very helpful and polite and did not make me feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones failed due to sweat infiltrating the ear buds. I heard a crackle then no sound and would not power on. Took the item to the store and within 10 minutes I was on my way with a brand-new replacement headphone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always gotten the geek squad product replacement plan but never have had to used it. Everything sold at Best Buy is the best and their ain’t really no replacement needed but I always get this just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics these days you cant go wrong with purchasing some form of insurance/replacement for your purchase. And the cost is minimal for the ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacment for defective headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy headphones great experience getting them replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe these programs are essential when purchasing heavy/daily use items. Especially when they contact your body (mine were headphones). Three times this year alone it has saved my butt and my wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage... Just in Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Geek Squad coverage on every purchase, just in case something happens. Regardless of the instance, they will fix it or replace it for free! Its ultimately cheaper than buying something brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to use this plan a lot for my head phones being wear tear by 2 years is over your product is probably broke n can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy warranty for most of my stuff. And geek squad’s replacement warranty is by far the best. I never get a hard time when I need to replace something I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shouldn’t buy electronics without buying this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement is great, after a year or two some electronics just don’t function properly anymore with this you can replace them with new items that function properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to insure ear buds. Haven't need to use it yet but I've had to have several printers replaced and Best Buy gave me a new one each time without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy and glad I purchased this 2 yr replacement warranty. It was quick and seamless when I had to return a defective pair of headphones. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage is great for all your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I purchase from Best Buy, always get the squad protection it is well worth the money. Never had a problem with replacing items since it covers accidents. Dropped a tablet once, replaced with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opt out of most all warranties. But Best Buy's warranties and geek squad service are no hassle and I get them most every time. . They actually do what they say. Best warranty for quick replacements and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not want to go with out it. I have already used this. I can also use this for any of my devices

    I would recommend this to a friend