Customer Ratings & Reviews

I have had several questions answered & problems solved & programs installed throughout the several years I have had the Geek Squad Service program--wouldn't be without it!

Definitely nice to have a gig squad they walk you’throuhh anything! They talked me through how to tear all my speakers to each other and very precise detail!

Must get with every purchase, it comes in clutch for those rainy days

great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.

Geek Squad extended warranties are excellent. When my devices have had any trouble within the warrantie's life, Best Buy has replaced them swiftly. I would recommend purchasing one if your device is $100 or over

Definetly a must have, I soaked my first pair in the back of my truck while going through the car wash. Went into the store and paid about 20$ to get another pair!!! Much better than paying the full retail price of it

I normally don't go in for extra warranties and contracts and insurance and all that but we Best Buy I know that they stand by their word and it just gives me peace of mind knowing that I'm covered.

One thing I love bestbuy for is the geek squad protection service. I love the fact that if I purchase a product and for any reason it starts malfunctioning I am able to get replacement... thank you Best Buy!!

I always the geek squad replacement warranties and have never been disappointed. They are very helpful and will replace your expensive electronics if needed hassle free.

Always a great deal!! The Best Buy rewards program is always taking care of me anytime I’ve ever had an issue. I always make sure to buy the protection plan just in case and if it’s paid off numerous times.

This is a great product but it can get messed up easily because of wear and tear. I always buy the 2 yr protection. Spending this saves you money. Just incase something happens to the product you can get it replaced.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

This is an absolutely must have. As you know we are using our electronics more often now. You cannot take a chance that it will get damaged. You need this!

I would always recommend getting the geek squad extended warranty it usually pays off if something goes wrong most of the time they are very cooperative!

Having this makes it easy to deal with issues after purchase. I am able to schedule a drop-off appointment online, which helps to avoid the long lines in the store. Great product when you have young children and costly products!

I got these to cover some bluetooth headphones and of course the went bad in the first month, took them back no receipt they looked up my member number found the purchase exchanged the product with no troubles.

I have not needed to use the warranty, but the piece of mind knowing I am covered is worth the expense. I love my blue tooth product and knowing it's covered in the event it stops working gives me peace of mind.

I've consistently been purchasing the geek squad plans for my electronics (LG Bluetooth neck earphones) which I have needed on two separate occasions. Just take the electronic back and get a new one! Easy-peasy!