Customer Ratings & Reviews

I get coverage on all the things that I wouldn't want anything happening to. Always been taken care of when I've had to bring in something that broke out had defect.

I'd like to hope that expensive electronics will last forever, but lets face it, they're still electronics and will likely have some sort of issue within 2 years. The product replacement plan is a good insurance for any and all electronics items you purchase. It will usually pay for itself after 1 year.

Love buying protection to my items. What I really like is that once the warranty is about to expire, I get an email notifying me if I want to extend the warranty.

They really do help a lot, especially when it comes to exchanging and replacing my device when it finally meets it's demise. Recommend to anyone that plans to use something for a good while.

Never had to use it yet due to the corona virus!! Haven’t had an chance to enjoy anything just happy has things in place to help!! And only hope all is extended !!

I usually don't purchase warranty on all products, only for tech. I never turn down best buy warranty though, because they always replace your broken products

This holds manufacturers responsible for defective equipment. If I return it, Best Buy also asks for credit and the producer suffers! I will always shop at this place because of the warrantee they offer!

My iPhone got disabled from connecting to a laptop trying to update my iPhone and I had to take it in to geek squad and they fixed it no problem within in an hour

I used this to replace a pair of headphones that had a manufacture defect which weaken the frame that held the headphones together. It was a quick and easy process to replace the headphones and I was on my way.

I love BB protection plans! They are great and so easy to use. I just took my item in and it was replaced with a new item. Great Customer Service. Thanks!!

Most warranties I pass on as it is difficult to deal with them. Geeksquad offers a wonderful and very easy service. Have purchased on multiple products and I am very happy with services.

ESPs are hands down the best investments you can make with Best Buy. It certainly beats buying a new device when it goes dead. I would definitely invest in an ESP before even investing in a case.

This plan helped to replace a pair of earbuds that went bad and I'm so glad I had it! Helped replace something I rely on daily

This is extra security for technology although it's mostly durable. You'll never know when a machine will break down. It pays to have backups.

I only buy my electronics from Best Buy for their warranties. You never know if anything will happen but if they do their no hassle warranty’s are a game changer.

I only buy my electronics from Best Buy for their warranties. You never know if anything will happen but if they do their no hassle warranty’s are a game changer.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

This is a necessary evil sometimes, but I have definitely used it often enough to pay for itself. Glad I chose to pick it up!

Great service - I never thought I needed this but glad my hubby made sure we got a warranty b/c it def worth it for all the devices we needed help with.