Customer Ratings & Reviews

I love the fact that if anything happens to my product, I can go to Best Buy and they will help me figure out what to do, or swap me out my product for a brand new one.....well worth the money to me!

you will need this warranty if you abuse the hell out of your headphones like i do. the best buy service desk staff is super helpful when making exchanges.

Product is great, don't expect high fidelity with these headphones. There more like for being aware of you surround when running or any outdoor sport. It was a great buy for me for what I use them.

This warranty pays for itself if something goes wrong with your item. I highly recommend purchasing it when getting any high dollar electronic item.

This is worth purchasing for sure. I have used this service many times. If you purchase a bluetooth headset you will need to purchase this just in case, like mine, they continue to stop working!!!

Haven't had to use yet but have used Geek Squad in the past and they are absolutely the best. Always buy their protection for items form Best Buy!

Love the geeksqaud nothing bad to say here. Always helpful only thing is need to make sure you are not in hurry because might be in line awhile they give everyone respect and do not rush them away

Geek Squad protection is the best protections service I have ever since or heard. I have no issues and problems with it service. I believe no competition for this brand. You can connect with real people in person.

The replacement plan is great! My Husband Would let the Grandsons (Babies) Pull the earpiece and then have problems. But We had no problem returning and paying for the new plan. New headset.

I always get a protection for what I buy from Best Buy, if you are spending your hard earn money get this protection because it will save you a lot of money

Good overall day-to-day maintenance and service of products purchased through Best Buy.

Is the best warranty around. When you need it, just bring your product back, no question asked, no shipping, no waiting, no hassle. I love it. I get warranty for all my products, worth to pay the extra $$

The agents gave me an excellent deal to replace my headphones Sony for a new one. I decided to take another brand. They helped me with all the process.

I will always purchase the protection plans - it is essential when wanting to not worry about your device breaking.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

We purchased the 2 year warranty on our sons product , which was an excellent product but we had an accident and had to do a return/exchange and it was easy as 1-2-3 with this warranty!

My earpods always seem to break after some time, so i'm glad I have this warranty to replace it instead of paying full price.

Get the geek squad insurance you'll regret it if you don't an something good wrong with your device trust me it'll Dave you time an money

I have insurance on a few things t.v. cameras,drones.desktop and laptops. The only thing I ever had to bring in was a go pro after it kept freezing. And it was a smooth transition to get a new one.