Customer Ratings & Reviews

These are always handled with professionalism at the local Best Buy if I have to return. No questions asked other then what is the reason for the return.

Love the fact they offer you this service when first purchasing because you never know what can happen. And this service is needed.

Worth paying extra to have geek squad protection plan. We do not leave Best Buy without getting geek squad when we purchasing expensive electronics.

You never know when accidents will happen. You buy insurance for car and auto, why wouldn't you buy insurance for your elections? Well worth it! No hassle. Immediately replace item if it breaks. So easy!

I am very happy with my fitbit purchase. I was having a hard time motivating myself to lose weight. I like that I can compete with my friends who also own a fitbit. I also like that it tracks my sleeping habits.

Im happy with myself for purchasing the coverage for these headphones seeing how they tend to mess up on me. That is why I usually prefer to buy my things through BEST BUY and purchasing there coverage.

The 2 year protection plan is amazing and has saved me so many times from having to buy a new product. Now all I have to do is bring it into Best Buy when it doesn't work and get it replaced for free!

I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

I highly recommend this product replacement plan. Anything can happen and you'll be glad you purchased this to replace the product you purchased.

Have the protection on my galaxy buds plus in case of any damage, it's not expensive. But you need to invest for two years. It's a must get for electronics.

I haven't used the warranty for the Blue Buds, yet. But I have for other devices, and their customer service is excellent. This is a must for portable devices.

I trust the Geek Squad to take care of issues quickly and with no hassles. If I need to replace my product, they will do it with no headaches.

I had no idea of any replacement plan offered for headphones until the the lady from the store told me. I just think it's awesome because not having to pay for them again is a way to save $.

This is the best service plan available at Best buy! I highly recommend getting the service plan for any device that you buy that you fear you might break.

Definitely want to purchase warranty on any products you buy, if you need to replace item under warranty. No hassle, no questions, they just replace it

I got the 2 year product replacement plan because my child keep buying cheap headphones so i got her a good pair and the insurance. Have not had to use it yet but it cost next nothing so i'm good

The service I received was great enjoyed interacting the tech cause they always explain clearly and if i have questions they are ready to explain..

It's definitely worth the cost! Earbpeice fell of my sony noise cancelling head phones. Took them in and got them replaced plus they were on sale so I received a 96 dollar refund in a gift card!

Greek squad warranty is the best. Your able to get a replacement at any location. This comes in handy when your on vacation. Thumbs up I definitely recommend.

I would recommend buying the warranty package. Came in due to defect and exchange process was fast, easy and simple. Free even exchange. You just have to decide at that point if you want to buy warranty again.