Customer Ratings & Reviews

My first pair of headsets had broke and due to my GS service, it was easy to replace. Took last than 10 minutes to swap out old pair for a new set.

I think the geek squad feature is definitely worth the extra money..I haven't had to use it yet ..But I know best buy heel squad will have my back of i have any issues with my products

No one honors their service plans like Best Buy. There is no hassle, they fix what they are supposed to, they replace what they promised to replace no questions asked. Can’t beat that!

I always get protection for all my electronics if it is offered. Saves me a bunch of headache of dealing with the manufacturers. Best Buy services are good and generally customer centric.

I've had my laptop for over two years now and recently had an issue with my virus protection. The Geek Squad techs were very helpful in resolving the problem. I was back using my laptop in no time.

Never forget to purchase your geek squad replacement plan. This has always come in handy, especially with electronics (just in case).

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Can't go wrong with purchasing additional insurance for your product. No need to send to the manufacturer. Just return to BBY and no hassles.

Came in to the store and exchanged my headphones with no issues . I had to rebuy the Geek squad protection for my new pair . So worth it .

I bought this for a pair of $10 head phones but when they broke a year later i got another pair. I didn't opt to get the back up a second time , but am happy with the coverage and ease of exchange.

I always purchase this protection and it has saved me on multiple occasions. Best Buy and Geek Squad are easy to work with on no hassle replacements when the product is defective or damaged.

I have purchased Geek Squad support and product replacement on several of my purchases. The service reliable and prompt. It is a great investment, especially on computers or computer related products.

Due to the fact I bought these for a teenage boy he loves to be outdoor and rambunctious, it gives me relief knowing I have them covered!

The Greek squad has helped me with a tremendous amount of work in my laptop. Most recently transferring everything from my old laptop to my new one.

I really recommend to put pay for the extra warranty on all the products you buy is really work it, you never know when you going to need it.

Definitely necessary for the type of product I bought. I went to the store because my Bluetooth head set broke and just like they promise there was no questions they just gave me a brand-new head set.

Great service that Best Buy offers. If something goes wrong with the item you purchase this protection plan for, they will repair or replace.

Great service dept. Friendly customer service dept personnel. Great warranty on products and willingness to help a person with the right products and warranty. Thank you for all you do.

I hate breaking stuff, so if my gadgets break I want them covered no questions asked. I don’t know about you, but I ain’t got the money to be cashing out for every time something breaks.