Customer Ratings & Reviews

It paid off getting a protection plan for my headphones. The material and foam covering the inside of the ear muffs came loose and affected the sound . Best Buy replaced with a new set

I have used the Geek Squad tech support services for five years. Don't try to go it alone on the different issues you encounter. The online tune ups alone are worth the service fee.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

The replacement plan is worth every penny - Best Buy has honored it several times over the years for our electronic purchases.

Geek squad services is great just drop of you’re products and tell them what’s going on and they will fix it. No worries

Never have issues when i return an item to best buy. Always a must purchase when i make an expensive purchase

Always buy covered extended warranty from Best Buy! They'll replace em instead of getting it fixed. All electronics fails from misuse or wear and tear! All my purchases are cover from bestbuy

Best purchase I’ve ever made! Esp since I am not tech savvy! I’m constantly being in our computers to get fixed. It’s worth every penny!!

I've had devices in the past have issues so you can never have too much extra security. Haven't had to use it yet but it's here if I need it.

So far so good. I like being able to take most my electronics in to Geek Squad if they fail in a less than reasonable amount of time and getting a brand new replacement. I just wish you could use it on all products such as notorious apple chargers that are made to break... 4/5

Great cheap protection plan. My headphones got water damage, took them into the store and were replaced same day with no charge. Even able to rebuy the protection plan on the new headphones!

Must get, especially on headphones. I've used this on my last pair that went out on me and got the same exact pair because I loved them that much.

always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

I've purchased several headsets in the past few years. They seemed to have broken nearing the end of the manufacturers warranty. I feel the two year warranty is a great investment for the cost

Great customer services, they always have your in mind. Customer services is friendly and willing to help.

Bestbuy warranties have good coverage and are very necessary when we buy electronic devices.

Glad I had bought the protection plan for my LG Bluetooth headset. My headset after a year started to have issues. With this plan I was able to return to the store and get a new headset.

Decent support, the best of this is you can walk inside of a Best Buy and they will replace your product without asking questions

have not had a chance to use it but am happy with the thought that I am insured for when i need it.