Customer Ratings & Reviews

College-aged son + bluetooth headphones = need this service! I don't always buy it, but for the headphones, laptops, etc, I will always add it on.

Easy to secure. No hassle. Worth your money. Necessary because all this stuff doesn’t last no more than 3 years it seems.

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

I always get the Geek Squad service it has saved me the headache, hassle and funds over the years. Pay a little now or a lot more later.

I love knowing that any item I purchase can be insured. And it's just easy to take care of. I call for an appointment and get it taken care of.

Geek Squad has always been great inside the store and when I have needed their help while at home. I am so grateful for the service they provide.

i been using geek squad for very long time and they always fix my products for me at my local store i always go. only thing is pricey

Always get Geek Squad Product Replacements for my electronics. I have saved more money paying for the protection. Something wrong....? Minimal questions and a new device is given.

Best Buy geek squad protection is the best. Better than just factory warranty. Any problems just return to store. Worth every penny.

I have had to use the product replacement plan a few times and it has always been a smooth experience. Recommend getting the extra protection.

I used Best Buy's warranty in the past for a few items and usually better than dealing with the manufacturer. If you want peace of mind then get the extra coverage.

When you buy Headphones always Buy the extended warranty It works great on to have to do is take it in hand and the broken device and made if they have it they give me another one

Geek squad replacement are a bitter sweet. Sometimes you get a-hole and sometimes you’ll get someone who actually helps

Great piece of mind when you get this. You never know if you sweat too much to get them wet when you go running and in two years you will either know how to take care of them or have no use for this.

You want protect you devices I’m definitely going recommend take of reemplace plan is easy you device is not working you going Best Buy they give you a new product .

Have used it for a couple of products. No hassle. Swap for another product or refund for the amount paid to use toward a new purchase.

You can never go wrong with buying the warranty on anything. Best Buy is always amazing about being able to get you the most of your purchase. We get it with every single one of our purchases

Should always buy geek squad protection on purchases. Easy to use at the store dont have to call customer service or anything.

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

Must buy! Better safe than sorry! I know it’s a gamble but what is 10-20% of the cost to protect your whole investment