Customer Ratings & Reviews

Warranties are needed these days as I am convinced that they make products to break down as soon as the manufacturers warranty expires.

I can't exactly remember how geek squad services were used, but I have not had any issues thus far in terms of quality of service.

This 2-year Geek Squad Product Replacement was a great investment. We had to exchange an item purchased & it was no problem to do!

I don’t usually buy additional protection but given that, unless the product was lost, if anything went wrong, I could replace it at no cost, it was a no brainer.

Geek Squad plan is always great - can return if problems, and Best Buy gives you a gift card for the original purchase amount - I almost always get the plan on electronics

I can't say I've ever really used Geek Squad except to maybe return a broken watch. They gave me store credit because the watch was discontinued. It was nice to not worry about breaking the more expensive items I've bought, but some of the extra cost can be high.

Do anything else, ALWAYS get the warranty at BB. Nothing else compares to the ease of replacement policy... not even the manufacturer sometimes.

With electronics, you never know. Thankfully, it's inexpensive enough to be plausible and returns and exchanges are hassle-free. AND, you even get the price of the warranty back!

Geek Squad protection is a great warranty. Never had any trouble returning a faulty product to the store for a full replacement. I always get this on anything over $200 or so

returned my wireless earphones no questions asked and was able to get back to the gri d in no time

Good insurance on expensive electronics. Had a router that died twice and no questions asked, swapped out for a new working one.

I use to be the not buy a product with the extra Geek Squad. But the couple times I had to use it for other items now I buy it on almost everything over a $100 price!!

This insurance works! I had a jabra elite that went bad on me. They replaced it without any issue.,

I recently purchased Sony headphone 1000 on a door buster deal, but used my trade in from the Sony 950's I had. Wow.. I am amazed I didn't even spend over 50 bucks

The item with the 2 year replacement is something that gets a lot of use and is not a fixable item. It was replaced without any hassle.

Geek squad is great i can take it back if it mess up and get a new one i will tell everybody to get a two year plan on everything just in case.

Great little speaker with outstanding sound quality for its tiny size. Every controls works well and it looks good too.

Never any questions asked. Tell them what the problem is and you get a replacement instantly if it cannot be resolved. best money spent.

Purchased it with the Garmin Vivofit 2 for my girlfriend at Christmas. Price was inexpensive for 2 yrs of coverage in case she ever needs it for her Vivofit. Hopefully she will never need it.

When they can put it on the right product. Looking at my account I see the cashier put this insurance on the funko pops instead of the ps4 controller we bought with them. wow.