Customer Ratings & Reviews

It's worked well for me in the past, so I always get it now on items I run the risk of breaking. fingers crossed I won't need to use it!

My first headset lost the volume in the left side and with the product protection plan, I was able to not only replace but upgrade my headset for a better one! Worth the money for sure!

This protection plan is always needed because you never know when accidents will occurs on your product. And it can easily be fixed or replaced little money instead of paying for it again.

Always a wonderful service to have for my BestBuy products. Such a great peace of mind knowing that I have Geeksquad needed!

I am satisfied that if something were to happen to my product they be happy to either replace it or fix it. Depending on the devic

The protection plan is great. I always get it with each purchase. If something happens you get a brand new product for a just the price of the plan instead of being s.o.l

Anytime you pay a good sum of money on anything electronic you just never know if you bought a lemon. With this service contract you are somewhat protected in case anything goes wrong.

my husband loves the protection plans get them with anything we buy

So far my experience has been great. When some of my products haven't worked as intended I went to the store and replaced it without a problem

I have peace of mind knowing that I have the Geek Squad Product Replacement plan in case something goes wrong.

This is great anything happens to my speaker they will replace right there it really comes in handy it’s great I love it

Great thing to have In case item breaks or goes out also fast and easy to replace with warranty best buy is great about using this.

Haven't had to use this on the product I purchased for, but I've used in the past for a previous product and it was well worth it.

What can I say but this is a must. Best Buy has really good price deals with protection plans. Geek squad is very reliable and secure.

The agents of Geek Squad made sure that I was fully informed and kept me up-to-date with my replacement part issue for my home theater speaker.

The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

Simply fix or replace it with no complications. Never any problems.

A geek squad warranty gives you access to the Best Buy's expert when you need support with device functioning for 2 years.

Bought for Headphones. They have broke 4 times since my initial purchase. Best Buy replaced them every time with little or no hassle.

Checked my device. Decided it couldn't be fixed. Even though it was 3 weeks beyond the warrantee, they replaced it with a new one.