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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    easy to swap when you got the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST for any equipment likely to need repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always timely and always excellent. On small items that break, there is no-hassle replacement of the equipment of the money towards the next generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing the warranty. I would definitely recommend it for anyone. It’s super quick and easy to switch out product that is no longer working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to get this service. When your prduct needs replacement it’s easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this allowed me to swap out my $100 headphones when they fell and broke. Best Buy swapped out the product with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will take care you if you have issues with product, they make sure you are satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We appreciate hearing these kind words and look forward to hearing from you again!

  • Rated 5 out of 5 stars

    Love bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two small children that seem to break everything so we always get Best Buy's replacement plan. They are very helpful and if they can't fix it the will give you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend buying the service plan for specific products. Ya never know when something great will fail. Their service plan service jas improved over the years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad on all major purchases! Its a must have and have always been happy with the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty on all my Best Buy products it is worth every penny. No hassle and always helpful if I have an issue with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we buy a product, we always buy Geek Squad Protection. I can use my devices without worry and we've never had any problems from Best Buy with repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChiTownTony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how I believe it’s a must to purchase this insurance especially if u buying this stuff for your children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy customer, I find peace of mind knowing that if there's any problem with my devices, Geek Squad is there to fix it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds broke, they replaced them. I told a friend, you buy it, get the Geek Squad for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for helping us out and making things easy. It's always best to be protected by a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Protection program is a great investment toward guaranteeing the repair or replacement of your Bestbuy purchase without having to go through loops and hurdles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I got the protection for my laptop and it always came in handy whenever I had problems or needed repairs. Geek squad works fast at fixing repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken earphones with NEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones got busted and I’m glad I had this replacement plan. Gave me a new pair and I walked out like a champ happy as hell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great calue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But replacement warranty is a great value. Had to use this once and it was completely hassle fres

    I would recommend this to a friend