Customer Ratings & Reviews

I purchase Geek Protection on all of my Best Buy Equipment. Geek squad always provide Quality Protection & Great Customer Service

We haven't used it yet but just the way the world works, if we wouldn't have gotten it then we would need the protection plan. Overall super happy we got it. Totally worth it.

In don’t usually buy the warranty But it was helpful to have it this time I had to replace the device after almost the 2 years due to a short in one of the ear buds

This program is the best out there! They are knowledgeable and make sure the customer leaves with the best solutions for the problem

I'm a fan of warranties, especially from Best Buy. The times I have had to utilize them it has been completely hassle free and without question. So worth the investment!

They were quick and very understanding. They took time to explain all the changes and the cost. Also the exchange was very easy.

I bought accidental extended warranty on my products. When I have made a claim on warranty it’s been really simple and convenient

Anything Geeksquad is a must buy. I have had nothing but good experiences protecting my products with them. No issues whatsoever. I like to invest in what I buy.

Geek squad are always helpful and have what i need

After returning the first one (hence the 4 stars) because it wouldn't connect to my device...the second one I got works great! Has awesome sound and is really durable, I've dropped it a few times on accident. I haven't gotten it really wet, it has been splashed by water, while I was washing my dog...but not super wet and it still works like new.

Ive used Best Buy's product replacement one time but it was for a very expensive item so it turned out to really help a lot. I now get it with every purchase it's offered for.

I recommend to get the warranty for your items incase they happen to get broken. Best buy will replace the item.

I paid over a 1000 dollars for my galaxy s10 plus new. This is a no brainer for such an expensive purchase. They replaced it no problem.

Great idea to buy this,electronics can be very durable and high quality but also fail for the most odd reasons,thankfully this covered my Jabra ear buds no questions asked.

Have only used this service once on a product, but it was totally worth it. They replaced the broken item with little inconvenience. So glad I bought the extra protection.

I would recommend purchasing protection on all devices. It gives peace of mind in case something should go wrong with your products.

Always get the product replacement!!! This is very important! Why spend money on something if you're not going to protect it?

Geek Squad never disappointed me, always keeping up to expectations. If you have damaged equipment they will take care of it and if it cannot be repaired they will replace it.

Best Buy's insurance on it's products are the best!! They have a no hassle commitment when it comes to honoring their insurance policies and I make sure to buy one for every product I get!!

Decided to add the geek squad protection "just in case" something should go wrong with this device. So far we have not had to use it.