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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned and replaced no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have good results from these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it on products that get a lot of wear like headphones or laptops. Went through 8 headphones in two years each time they've been replaced by the plan without question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my material and also went over everything I purchased to make sure I knew how to use it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love your product replacement service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i make a sizable purchase from best buy i get a protection plan when possible. It makes for a simple transaction when youre frustrated over broken/non working electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    def yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan for all of my electronics. Even though i take the best care of my stuff, i know best buy will always do their best to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan was the best idea I had in a long time. I simply went to the store and exchanged the defective product for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't remember buying this but always good to have piece of mind. Have never used any geek squad at best buy to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad for many things and with this one I had to replace a device that was irreparable. They made it quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wireless head phones for our son. Haven't used it yet but never an issue if I have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaces my headphones all the time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. This was the only way that I could get replacements for my son when he kept breaking his headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got these great Ear bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bugs Best ones I have ever tried looking forward to using them much often..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I bought insurance for my Jaybird headphones because they broke right after the manufactures warranty. I always buy warranties makes life a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection on headphones is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any headphones I buy I always get the extended warranty with best buy just because how easy and quick they can help me out when something goes wrong with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my headphone and after they broke they replaced not question ask. Every time you need to get a new warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you are at best bfor a higher price item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved my money since i bought jlab 49.99 wireless earbuds it lasted me one month to later replaced to galaxy buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OriginalD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech did a wonderful job Year guarantee, Good service in very professional

    I would recommend this to a friend