Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Returned and replaced no problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Have good results from these plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it on products that get a lot of wear like headphones or laptops. Went through 8 headphones in two years each time they've been replaced by the plan without question
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
I love these warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted all my material and also went over everything I purchased to make sure I knew how to use it properly.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love your product replacement service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever i make a sizable purchase from best buy i get a protection plan when possible. It makes for a simple transaction when youre frustrated over broken/non working electronics.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
def yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the protection plan for all of my electronics. Even though i take the best care of my stuff, i know best buy will always do their best to provide the best service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection plan was the best idea I had in a long time. I simply went to the store and exchanged the defective product for another one.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Haven't used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't remember buying this but always good to have piece of mind. Have never used any geek squad at best buy to date
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used geek squad for many things and with this one I had to replace a device that was irreparable. They made it quick and easy!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for wireless head phones for our son. Haven't used it yet but never an issue if I have to
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad replaces my headphones all the time!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. This was the only way that I could get replacements for my son when he kept breaking his headphones.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Got these great Ear bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bugs Best ones I have ever tried looking forward to using them much often..
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I bought insurance for my Jaybird headphones because they broke right after the manufactures warranty. I always buy warranties makes life a lot easier.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection on headphones is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any headphones I buy I always get the extended warranty with best buy just because how easy and quick they can help me out when something goes wrong with my product
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the warranty on my headphone and after they broke they replaced not question ask. Every time you need to get a new warranty.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Buy it if you are at best bfor a higher price item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service saved my money since i bought jlab 49.99 wireless earbuds it lasted me one month to later replaced to galaxy buds.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
OriginalD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech did a wonderful job Year guarantee, Good service in very professional
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


