Customer Ratings & Reviews

JBL protection plan is awesome, I’m glad I got it. They we’re easily replaceable in-store

These headphones were amazing but as they all do, it’ll probably eventually break. This coverage makes me confident in the product, break or no break.

I have two daughters that wear ear buds and always wearing them out. My wife will take the youngest one to our local BestBuy and get replacements, no questions.

This warranty is nice to have and gives you the peace of mind that you are protected if your item breaks, I always buy a warranty with my expensive electronics.

No matter what it is that you buy from Best Buy, I recommend that you get the geek squad warranty. I have used it on many different products. Just a great thing to have.

Purchased this just in case I needed it, and it was totally worth it. Had to return my ear pods and got new ones back.

The 2 year Geek Squad Product Replacement is great to have if ang thing goes wrong with your product the Geek Squad will try to repaire it.This save time and trouble.

Always make sure I get protection on any electronics I purchase from best buy. They never disappoint when I have any problems.

I would recommend support for all electronic items. That being said they have knowledge in the different devices that you may purchase and tell you the specifics.

I bought these as a gift for my sister she uses them for the gym & has not made any complaints. They do not fall off easily & are comfortable to have inside ears.

Knowing I can get my headset back if anything goes wrong is a Great Peace of Mind! This is a must when you make such a substantial investment in what you want!!!

Geek Squad is the best people to deal with when you have a issue.

Fortunately, I haven't had to use this yes. I'm skeptical as it may require me to have to use it by speaking on it.

Best Buy Geek Squad provides professional service by knowledgeable technicians. Always explain things in terms I understand. Prompt and accurate service.

This service has really been useful. If the product breaks, the contract allows me to replace it with the same item. If I forget my receipt, I can either pull it up on the App. Or the Cashier can look it up with my I.d. The process doesn’t take too long.

I everytime I buy any electronics device from Bestbuy I always buy the protection plan from them. Because Greek squash customer service is number 1.

The Geek Squad Agents were very kind & friendly & helped us with all of our issues.

Always get the extra support and protection. You will need it at some point. They know it. That's why they sell it.

You can't go wrong with the Geek Squad. The service is excellent and worth it.

Had issues after about a year and a half with bose wireless headphones. Was able to turn them in for a replacement. No problems.