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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great customer servce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue at all with them. Always a timely replacement if not on the spot. Or a quick simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how they are always willing to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how accessible they are whenever you had any questions and they are always willing to help with anything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the replacement plan on what we buy and have never had any issues the time that we used it we brought the product back and were given a new one back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better have this!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for every product I purchase, is better to be on the safe side, the service it’s been more than great every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend replacement policy for headsets, headphones and earbuds. These products frequently fail so the replacement policy is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this for Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can recommend replacement policy for headsets, headphones and earbuds. These products frequently fail so the replacement policy is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ago was polite. He was able to replace headphones but insisted I couldn’t get a brand new charger with replacement

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use especially when my niece head set broke, it was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lucky that I have not had to replace my product to date but happy that I took out this insurance for peace of mind

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get warranty on all of your Prada you will regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get warranty on all of your Prada you will regret it if you don’t get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a good idea when you have a dangerous job or have kids around. Never know when accidents will happen therefore It always come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great idea to purchase this protection and Best Buy is great with having to return items under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if you ask me has saved me a few times from having to pay for something else or to have it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does what is meant to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had to use it for this product, but I've used it in the past for other items. It's really easy to use. And they take care of any problem you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty with expensive devices because I always someone break them. I've sent a few.laptops in and they were fixed with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black tie is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t agree with the protection plan on some things but on others I wouldn’t ever let is pass by. These are one of those items I had to have it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They didn’t install our appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house was being remodeled so we weren’t ready to have them installed, but they did set them where we asked them to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty on the different set of headphones and I am very glad I had a warranty. I will never buy another set of headphones without the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick return. No hassle pickup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told geeg squad the problem. They took back my old ones after 2 years because of bad switch. Picked up an updated new pair and redid a new warranty.

    I would recommend this to a friend