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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 8,391 reviews
  • Rated 5 out of 5 stars

    Always glad to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful every time to rely on them to help me whether it’s software related or user error

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy with anything that you can get Geek Squad on. Only had to use once, and had the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is by far worth every penny spent. They have helped me with many of my exchanges and returns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement on my products because it saves money and replaces the product if it can't be fixed....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely no hassle! I had to return a pair of headphones that quit working on me and they took them back without any hesitation! GOOD JOB BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a mis hap with a product. Just walked in with the receipt and packaging and within a few minutes let me get a replacement and let me on my way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchased the product replacement plan when I buy items at Best Buy. It's a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan is a must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad replacement plan just in case and it has always been no hassle for me when actually using it. I think is worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you ever buy a product without a replacement plan? I have needed them on more than one occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ten out of ten, will buy when I can afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't need it, I've always trusted Best Buy warranty.They really make sure you get what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my butt on earbuds. Went thru several pairs and I do not abuse them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This got me a new pair of earbuds and I am very ha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This got me a new pair of earbuds and I am very happy with that because it’s half price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection on all electronics + it has saved me from having to spend thousands of dollars replacing defective/malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I hope not to need a replacement, I know that Geek Squad service on my other purchases has been excellent so far. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. Geek squad repaired my iPad with no hassle. Service was also fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen so Geek squad protection is always there to help me out when I have a mishap with any of my products. Great, fast, quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-year Geek Squad Product Replacement is the best no hassle replacement plan ever. I am firm believer in extended warranties and Geek squads tops them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the protection on all my products that I purchase. It has saved me so many times from having to repurchase the item. Its a must for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to take care of electronic devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to cover your electronic. Bought a laptop from pawn shop and this plan has helped out with cost to GRT this laptop to tip top shape.

    I would recommend this to a friend